This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Awesome " OMG, simply the best, Mr. Smith was the best, a God send, great attitude, just really enjoyed the experience. We had experience at The BMW before, but we was so happy, truly happy this time. God truly blessed.
Business response:
Thanks for your compliments! We love making the car buying experience an enjoyable event for our customers! Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Eric Ramos " The experience overall was amazing from start to finish. The prompt service and problem solving abilities of Eric Ramos are unbelievable. Thank you for getting the job done right and on time as promised.
Business response:
Thank you for the positive review of Fields BMW South Orlando. We're happy to have exceeded both your expectations! All our team are very passionate about the work they do. Admittedly, we have a great team. Thanks for making your family part of the Fields family. Sincerely, Frank Fernandez, General Manager.
"Mr. Crenshaw did an excellent job handling my visit" Mr. Crenshaw did an excellent job handling my visit. I was very impressed with his knowledge and attentiveness. He made me feel both proud and special for being an owner of a BMW! I told some friends of how well I was taken care of and their response was "Wow, so this is how you are taken care of if you buy a BMW...." Their response made me think and simply replied "Yes, that's how it is." Great service.
Business response:
Thank you for your excellent remarks! We'll be sure to share your great feedback with our team at Fields BMW South Orlando! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Frank Fernandez, General Manager.
"Well done fields! " I was there for a maintenance service and everythihg was super smooth and aeemsless as usual. Speacial thanks to mike for peoviding a great customer service!
Business response:
We are proud to have you as a member of the Fields family of dealerships. It's great to hear you are also enjoying the amenities we offer. If there is anything else we may do to heighten your ownership experience, please give me a call at (407) 956-6300 or drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.
"Service " Nancy is a great service advisor and always so helpful. Dealership always strives to make visits easy and efficient. Service techs are customer friendly and work quickly
Business response:
That's the experience we strive for each and every day at Fields BMW South Orlando and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.
"Excellent " The overall service was great. The repair was completed before expected and the repair was covered by the warranty. The repair was explained in plain english with no unexpected charges.
Business response:
Thank you for your review and for your business! I will make sure to pass along your positive feedback to our team here at Fields BMW South Orlando. The pleasure is ours. Sincerely, Frank Fernandez, General Manager.
"In and out in a flash. " Was early for my appointment however I was taking in and had a seat vehicle was taken care of I was also given items that may need to be taken care of I suggested scheduling for later. Mike the service rep addressed all that needs to be done very appreciative Of his efforts
Business response:
Thank you for your continued business! It's our pleasure to have made your experience enjoyable at Fields BMW South Orlando, but most importantly, to find the perfect car to meet your needs. Fields Matters Because You Matter. Best Regards, Frank Fernandez, General Manager.
"The new standard of superior service " Had an amazing experience. From the moment you arrive you are greeted with a friendly smile and a welcome. My service advisor Mike Crenshaw took exceptional care of me and got me in and out quickly so I wouldn't miss my meeting. To any BMw owner, you must bring your car here for service and ask for Mike.
Business response:
That’s wonderful to hear and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Eric Ramos " Eric is one of the friendliest most knowledgeable service advisors I have worked with. I would highly recommend him to all my fellow BMW owners!
Business response:
Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.