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BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am an old man and have bought 20 cars in my life. This was the best experience I have ever had. Totally professional and upfront. No funny stuff; no games. Everything they said was in the paperwork when they sent it. Not a single surprise with either the purchase or the financing. They even arranged shipping for me at a reasonable price.
Business response:
It's fantastic to hear that James and Chris provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com
Extremely professional and would definitely recommend this dealership to anyone. Very accommodating and a pleasure to work with. They go above and beyond to assist and make people happy.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Great and friendly service, comfortable waiting area. Only reason for 4 instead of 5 stars is they didn’t wash and vacuum out car even though noted completed on receipt.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Prompt efficient service although limited scheduling slots for service. Off site car wash is inconvenient
Business response:
Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Was for service. The dealership had the car for a week and I had to call to get any updates and they fixed nothing on the end.
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Everything was run smoothly. Good tea and comfortable seating. My service guy was excellent. Yay
Business response:
Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com
All was fine. Minor oil change. Done on time and properly Good coffee and tea
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Friendly on time service, informative paper report, extremely clean building, and a free car wash to boot.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Slow, no call back to schedule service, no timely call back with updates, always pushing for more work to be done.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.7 star rating with 2,415 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open at 8:00 a.m.