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BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
There’s no reason to settle for less when you trust BMW of Cape Cod, A Premier Company. As part of an auto group, we have the resources you deserve to find the perfect fit for you. Take a peek at our new, used, and certified pre-owned vehicles for your next upgrade. Need help ensuring you are getting the most out of your vehicle? We have genuine parts and certified technicians to help! Learn more about our Cape Cod dealership today!
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had my vehicle there a week and was disappointed I couldn’t get a loaner car. I spent $500 out of pocket while some of your customers are offered a free vehicle. If that free service is built in to the cost of repairs, a discount should be offered to those not getting a loaner
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Professional, courteous, prompt, thorough and friendly. What more could want?! Loved the video from the technician reviewing the service.great job team!
Business response:
Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Very happy about the service except the car was not wash or the inside vacuum It was looking forward to that
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com
The team at Cape Cod BMW was excellent. Tim was extremely attentive and provided excellent follow-up. Alex went above and beyond by coming to my home to assess my car/determine the trade in value. Richard was extremely accommodating. He went above and beyond to help finalize the purchase of my new car.
Business response:
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of Cape Cod, A Premier Company are glad to have you as a customer. Alex Robbins - Sales Manager arobbins@drivepremier.com
Great service. Clear diagnosis of issues with my car and guidance on next steps to making repairs.
Business response:
Thank you for taking the time to share your feedback with us, Edroy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com
The service was great, my car was in for a warranty inspection, all work was completed efficiently and I was back on the road.
Business response:
Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com
This service was the best that I experienced at this dealership. Previously my experiences were negative. The service advisor on this visit, Charlie, was honest and very helpful!
Business response:
We are very happy to hear that Charley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com
The only problem I had was setting up service appt online. I never received confirmation and had to call to schedule . Everything else was fine.
Business response:
Thank you for your review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that you had some difficulty with our online scheduling. We will certainly share this review with our team and hopefully, it will improve. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com
The service advisors, technicians and wait area are all excellent. We are kept up to date during service. Professional.
Business response:
Thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.9 star rating with 2,162 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open at 8:00 a.m.