This profile has been claimed by the business owner or representative.
BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
There’s no reason to settle for less when you trust BMW of Cape Cod, A Premier Company. As part of an auto group, we have the resources you deserve to find the perfect fit for you. Take a peek at our new, used, and certified pre-owned vehicles for your next upgrade. Need help ensuring you are getting the most out of your vehicle? We have genuine parts and certified technicians to help! Learn more about our Cape Cod dealership today!
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A wonderfully organized dealership. Love the snacks. Paul amazing. That's it! Stay well. jmm
Business response:
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Alex Robbins - Sales Manager arobbins@drivepremier.com
Tim was great to work with and so was Chris in handoff. Discussion was transparent. Before we reached, in all the conversations over text Tim was clear and responsive. The team at the dealer was also great. THANK YOU Tim.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim and Chris met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Alex Robbins - Sales Manager arobbins@drivepremier.com
James (sales) and Maeve (service) always do a great job. Professional and communicative. Thank you to both of them. And Rich for his joke telling.
Business response:
Thanks for sharing your experience with BMW of Cape Cod, A Premier Company. James, Maeve, and our team appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com
The only reason I didn’t give 5 stars is because the cars are no longer washed at time of pickup. Tony was terrific as was the service and communication. The video of the inspection is very cool.
Business response:
Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com
I purchased an oil change package when I purchased my car from my lease with 14k in miles, spent a fair amount of money on it. Was never informed that it expired after less than 2 years. I never used one oil change. And I’m only at 22k in miles now 2 years later and had to spend $600 for a service that I paid for but never used. When I talked to 2 people who were higher ups they were a bit condescending and said did I think it went on indefinitely? Well maybe if it was explained, but hey they got the commission so they are h... read more
Business response:
John, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Easy drop off. Service department kept me informed. I knew all costs upfront. Vehicle was finished when they promised!
Business response:
Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Everything went well and Charley was efficient and professional. My only disappointment is that I expected the usual car cleaning, as listed In the work order but did not receive it. I was told i would get a coupon for a detailing but have received it.
Business response:
Nancy, thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com
This dealership was AMAZING to work with! ! Knowledgeable, courteous, timely, honest & professional. Highly recommend A++
Business response:
It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com
Excellent service and staff. Friendly and kept me up to date when it would be ready.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.9 star rating with 2,228 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is open now. It will close at 6:00 p.m.