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BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
There’s no reason to settle for less when you trust BMW of Cape Cod, A Premier Company. As part of an auto group, we have the resources you deserve to find the perfect fit for you. Take a peek at our new, used, and certified pre-owned vehicles for your next upgrade. Need help ensuring you are getting the most out of your vehicle? We have genuine parts and certified technicians to help! Learn more about our Cape Cod dealership today!
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy drop off. Service department kept me informed. I knew all costs upfront. Vehicle was finished when they promised!
Business response:
Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Everything went well and Charley was efficient and professional. My only disappointment is that I expected the usual car cleaning, as listed In the work order but did not receive it. I was told i would get a coupon for a detailing but have received it.
Business response:
Nancy, thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com
This dealership was AMAZING to work with! ! Knowledgeable, courteous, timely, honest & professional. Highly recommend A++
Business response:
It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com
Excellent service and staff. Friendly and kept me up to date when it would be ready.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com
All are efficient and a pleasure to work with. They were on schedule and the waiting area is comfortable with coffee and snacks. No complaints!
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Just about everyone in the facility, other than the gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were there so that they could concentrate on the "important" stuff - paperwork and technology. They go through the motions - That's at best - average.
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com
The actual Service was fine once it was done. The lack of communication was troubling- it’s a new 2023 car. Was thinking only 1 day. It was in shop for 4 full days. I understand everywhere is short staffed, a phone call wound have been all it took. Was told a call would be made with update, no call made. Car was returned unwashed or vacuumed as it states it was done.
Business response:
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Great service and great people to deal with. Will be going back again for sure!
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com
It's Always easy to be a satisfied customer with clear communication and a lyft
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.9 star rating with 2,200 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open on Monday at 8:00 a.m.