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BMW of Lincoln
- Car Dealers
- Lincoln, NE
About this business
Location details
6741 Telluride Drive, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I filled out a credit app on line and was told I would get a reply if I was approved.I didn't receive a reply so I arranged a loan thru my credit union but had to pick up the check in Omaha.When I arrived at the dealership I was told I would have to pay an extra 750 for the car if I didn't finance through the dealership. I was also told that there was no penalty for early payoff then told I have to keep the loan for 6 months or still be charged 750. Had I not driven 260 miles I would not have bought the car.Now I'm at the li... read more
Business response:
Hi there, we're truly sorry to hear about your experience with us. We strive to provide transparent and efficient service, and we apologize for falling short in your case. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
I'm so disappointed pissed off with this people 8/26/23 the sold me s truck the assured didn't have no problems at all, such a liars and dishonest, the truck is leaking oil since day one they don't want to do anything about it.
Business response:
Hi Luz, we're sorry to hear about your experience with the truck. We take these matters seriously and would like to resolve this issue. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
I have emailed the Service Center four times asking some simple questions about bringing my BMW in for some work, and have not heard back. They suck at communication, and obviously don't value my business.
Business response:
We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
A complete clown show, to put it mildly. The absolute worst BMW dealership I've ever dealt with. That's saying something from a guy who has bought 9 new BMWs.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
Not happy with the dealership or salesman. Something is wrong with the screen, and all they tell me is… we’ll make an appointment with the closest dealer and have them look at it. This is before we even drove it off the lot and driving 6yrs to get the car. Said their service dept is closed
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
Sells damages cars “as is”, would have been nice to know about obvious leaks that they had to know about. I should not have expected better, so I guess that’s on me.
Business response:
Hello Dylan and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
Selling used cars is not safe, do not check the quality of the car when selling, do not advise customers on the actual condition of the car
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
Sales was great, I will always agree with that. But the issue I ran into is that I bought a brand new car and the tires that were sold with it are completely not made in the entire nation. Now needing a tire, I have to either buy 4 full brand new tires, or buy used. Not sure how you can sell a brand new car with tires that are completely out of stock. This is very upsetting. And I was told “sorry can’t do anything about it.” That’s not customer service at all. This is their mess up. End of story
Business response:
Colton, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please reach out to Bryan Niebrugge at 855-971-8339 or Bniebrugge@huskerautogroup.com at your earliest convenience.
Went in for an oil change and was told there was an oil leak from oil filter gasket and valve cover and was going to cost $4000. There was no signs of any problem. Took it to an independent shop and was told there was no leak and that it was due to steam around the engine which was normal in all cars. Will be taking my service somewhere else. Every time they will find something else wrong with your car to make money off of you, even when there’s none.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you feel you didn't receive that. Please contact Bryan Niebrugge at 855-971-8339.
Frequently asked questions about BMW of Lincoln
How is BMW of Lincoln rated?
BMW of Lincoln has a 4.6 star rating with 1,810 reviews.
When is BMW of Lincoln open?
BMW of Lincoln is closed now. It will open at 8:30 a.m.