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Bob Gillingham Ford

4.7

About this business

Location details

8383 Brookpark Rd, Parma, OH, 44129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.72,577 reviews
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Kelly Tesar 
8 years ago

Great people and great service If you want a Ford go to Gillingham. Totally made our experience easy and well worth it. There is no BS with this family owned business. You are not a number, you are a face. Ken Miller and the finance guy Matt were totally awesome guys. 

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RFL 
8 years ago

Purchase Excellent experience, Staff was quick , well experienced and a pleasure to work with. Would highly recommend this dealer to others looking to purchase a Ford 

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Hanke1121 
8 years ago

Service Fantastic service experience. Have been using the dealership for service for 2 years; they put the customer first. Prices are reasonable and the staff is great. 

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jeffd71673 
8 years ago

Simple and hassle free Simple and hassle free. Made appointment on line, noted what the problem was and service depatment was waiting for me. Dropped off my car and had it back, repaired in 3 hours. 

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JZ 
8 years ago

Great service I’ve been going to Bob Gillingham Ford since 2009. They have a great sales staff and service department. They do excellent work and are very customer focused. 

Rivera,Angelo 123's profile image
Rivera,Angelo 123 
8 years ago

Great service! I’ve been taking my ford vehicle to Bob Gillingham Ford for years. The main reason for my continued patronage is because of the great customer service that I always receive. Great customer service is extremely valuable to any business. I truly appreciate great customer service. Job well done to the team at Bob Gillingham Ford. Thank You! 

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Happy Cleveland Customer 
8 years ago

Consistently Great Service The staff are always pleasant and helpful. I know my patronage is valued. In an era of forgotten customer service standards, Bob Gillingham Ford is a gem! The company phone is answered by a receptionist, and calls are not routed through awful Automated Voice Response system. I plan to be a lifelong customer! 

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curio1 
8 years ago

professional ...courteous Everybody at Bob Gillingham Ford from the sales staff to the service staff treat you like they would want to be treated. Very friendly....very courteous... very professional... what more needs to be said.. 

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rita 
8 years ago

Joe Witkowski--the BEST!!! Joe is simply the best Sales Consultant you can have! I live on the East side of town. When Joe moved to the West side, I thought I would lose him. I was very unhappy about that. As I am writing this review, Joe is on his way with my new 2018 Fusion Hybrid. It's snowing like you wouldn't believe and yet he is still coming even thou I said I could wait. I trust him completely and have gotten over a dozen cars from Joe over the years. You can't go wrong with Joe. 

Frequently asked questions about Bob Gillingham Ford

How is Bob Gillingham Ford rated?

Bob Gillingham Ford has a 4.7 star rating with 2,577 reviews. 

When is Bob Gillingham Ford open?

Bob Gillingham Ford is open now. It will close at 4:00 p.m.