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Boniface Hiers Kia

4.7

About this business

Location details

3890 West New Haven Avenue, Melbourne, FL, 32904, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.79,852 reviews
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Andy Kerfut's profile image
Andy Kerfut 
9 years ago

Excellent job Tiger I called Tiger for a pre trip inspection on my Sorento. When I arrived at Boniface Hiers Kia, Tiger was there to greet me and immediately started the inspection process. During the inspection, the mechanic noticed that my brake pads were getting worn, but did not to be replaced now. Since I am taking a long trip I decided to have the brakes done and had to leave the car overnight. The next day as promised,Tiger called me when the job was done. The exterior of the car was thoroughly washed and I left confi... read more

Colleen's profile image
Colleen 
9 years ago

Oil change at Boniface Hiers in Melbourne Customer service is always timely, professional and efficient, but I was disappointed with the price increase for an oil change ($10 from 6 months ago). I had just been to another auto repair location with my son's vehicle, and saw their price for a change and check up, which was about $20 less than Boniface. I do feel pressure from the service employees, as if they must "up-sell" some service or product to me and my vehicle. Becomes an uncomfortable situation. 

Leroy Bieber's profile image
Leroy Bieber 
9 years ago

No return of phone call I called your Kia dealer in Melbourne wanting prices for a new Kia Sportage on a lease or purchase. Person I spoke to ( I think Ron) took down what I was interested in purchasing , phone number and said he would call back today. Well he did not. I guessing if your service is run like your sales dept it would be a horrifying thing to get any service. I am in the Kissimmee area and didn't t want to drive over without getting prices and I told him that. Thanks for your precious time. 

Dee Ceaser's profile image
Dee Ceaser 
9 years ago

The service dept is the good thing at this local My buying process & the non care of service by the manager , the loan dept & the title dept was horrendous. My KIA was towed because they never transfered the license plate. I had to pay $300 to get it from the tow yard, out of my pocket. The service dept asked the manager to talk to me about their mess up & I've never heard from the manager. Then when I had to go to DMV, a couple weeks after my tow, they STILL hadn't changed my license plates over. I'm Very disappointed in Bo... read more

Karen Minor's profile image
Karen Minor 
9 years ago

Service Staff is great, but upon leaving and half way home the "maintenance is due" light came on,or was on and should have been reset. Also the side panel I had replaced was fine but now the speaker in door vibrates, so I have to take another trip back to dealership. 

GMD's profile image
GMD 
9 years ago

Great Service Department. Will buy your car there! We had an agreed upon deal to trade our vehicle and buy a new sorento. When we arrived to close on the deal, the paper work had an additional $899 document processing fee to Boniface Hiers. We objected. The general manager came over and tried to tell us what we agreed to. We explained that the sales rep had told us to make a proposal. We did and he had approved our offer. He insisted on adding the fee. We were a bit upset that this was not clear and this manager didn't even ... read more

ROBERT's profile image
ROBERT 
9 years ago

GOOD DEAL,NO PRESSURE THIS IS THE SIXTH QX MODEL WE HAVE PURCHASED FROM THIS DEALER WE ARE OBVIOUSLY PLEASED WITH THE PRODUCT AND SERVICE WE RECIEVE FROM THIS DEALER. 

Miguel Marrero's profile image
Miguel Marrero 
9 years ago

Miguel Disappointed do not offer car wash anymore, their is never any coffee and at least you can offer hot dogs even if you charge something for your customers while they wait. 

Flordeliz's profile image
Flordeliz 
9 years ago

Not satisfied I drove for 1 1/2 to get there, but before I got there l call and explain my credit situation and the sales man that answer my call say not to worry that I was approved. Not at all, first I didn't even get to choose the car, the sales person did. Then after more than 2 hours we settle for a 350.00 monthly payment for a Kia forte. It was already 5pm on a Saturday. The sales person came back saying that the back was already close but that he will give me a call on Monday and even bring the car to my house. This w... read more

Frequently asked questions about Boniface Hiers Kia

How is Boniface Hiers Kia rated?

Boniface Hiers Kia has a 4.7 star rating with 9,852 reviews. 

When is Boniface Hiers Kia open?

Boniface Hiers Kia is closed now. It will open tomorrow at 11:00 a.m.