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Bramgate Volkswagen - 15 Coachworks Cres, Brampton, ON
- Automotive
- Brampton, ON
About this business
Bramgate Volkswagen is your dealership of choice for all of your VW sales and services needs in Brampton. At Bramgate Volkswagen, you'll find a wide selection of new and Volkswagen Certified Pre-Owned vehicles, a complete Volkswagen Original Parts and Accessories department, and a state-of-the-art service and repair department. Bramgate VW is a part of Bramgate Automotive Inc, the longest-standing, family-owned dealer group in Brampton (Est. 1967).
Location details
15 Coachworks Crescent, Brampton, ON, L6R 3Y2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After losing a days pay. Just Came back from the dealership. Being quoted over the phone a different price, when I arrived the price was much higher. I spoke with the manager in the service department the best he can do is give me 15% off. Clearly they knew they were wrong. After losing a days pay. Left The dealership took it to another mechanic went over the tasks in the service they were providing and found out I only needed half of the tasks in the service and got charged for half the amount of the price originally what V... read more
"I would have to pay almost $100 to remove 4 nuts" Had a warranty service done recently at Bramgate, few weeks later noticed that my lock nut key for the rim was missing from the trunk when I try to change to snow tires. 15 phone calls later, found out that this key cannot be replaced on its own. I can't really proof that the key was remove by Bramgate so the decision is to remove this stupid lock nuts. Bramgate VW was the only dealer in GTA would even consider giving me a quick appointment to deal with this issue, nuts were... read more
"not applicable as I don't do reviews." Sorry, I don't do reviews so nothing to post here. Filling in words as you've requested but don't like this aspect of your survey!
"Booked tiguan R line with black interior gave us white inter" After the final paperwork and collecting a key to drive tiguan r line home.This guy says we have a white interior instead of black interior. We cancel the R line all together from this bramgate.This guy thinks he is doing a favour for the customers and customers are obligated to listen to him.
"My car was not ready to be delivered" My car was delivered with a "Oil Change Due" service reminder appearing which no one noticed during the delivery process (except me). The car was delivered without an owner's manual that was supposed to be mailed to me (but still hasn't shown up more than a week after delivery). My car has wheel locks installed but the key is nowhere to be found, which means that I can't put on my snow tires or change a flat. The tire change kit was thrown under the cargo floor with the spare tire, and ... read more
"Customer service could be better" Purchased a Tiguan and identified a few issues when receiving vehicle. Took a while to get confirmation on receiving the missing part as I had to call the dealership myself asking for this item. Took 4 months and went in for additional service. Never checked for recalls even though their were 2, had to ask them to check after service was completed. Also did not fix my 360 camera alignment as they said there is no fix and could not find issue. When showed picture of alignment issue the secon... read more
"Awful" Do not go here I wish I never did. lies upon lies and even worse to deal with when the employees are clearly not happy to see you
"Lacking customer service" Do not handle there customer efficiently, effectively, diligently and with respect. Do not value customers time. Seems like Vehicle PDI was not done. Waste customer valuable time.
"Could Have Done Better" Could Have Done Better. Did Not Felt Confident. On Delivery Of New Vehicle Few Things Were Not Working. Did Not Get Any Satisfied Answer Other Than Turn Off Restart The Car. No Follow Up. Other Than Taking Money From Me, No Customer Service. Customer Service In Front Not Impressive. It Was Mine First Volkswagen New Vehicle. Earlier Dealt With Other Brands Was Very Happy.
Frequently asked questions about Bramgate Volkswagen - 15 Coachworks Cres, Brampton, ON
How is Bramgate Volkswagen - 15 Coachworks Cres, Brampton, ON rated?
Bramgate Volkswagen - 15 Coachworks Cres, Brampton, ON has a 4.7 star rating with 3,936 reviews.
When is Bramgate Volkswagen - 15 Coachworks Cres, Brampton, ON open?
Bramgate Volkswagen - 15 Coachworks Cres, Brampton, ON is open now. It will close at 9:00 p.m.