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Brattle Drive Apartments
- Apartments
- Arlington, MA
About this business
Location details
0-12 Brattle Drive, Arlington, MA, 02474, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Juan explained to me how he fixed the drain hardware and that if it gets clogged in the future, I should call Maintenance rather than work on it myself. Glad to know how to proceed in the future!Â
Business response:
Hi Deborah, We appreciate you taking the time to share your positive experience with our maintenance team and we are glad to hear that Juan provided clear guidance on drain maintenance and future procedures. It's important to us that our residents understand how to handle such situations. Remember, our maintenance staff is always here to assist you with any issues that may arise in your apartment! Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
Fast wonderful effective service!Â
Business response:
Hi Andrea, Thank you for your review and we are pleased to hear about your positive experience with our fast and effective service! If you ever need anything in the future, please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
Take care professionally đź‘ŚÂ
Business response:
Hi Ramesh, Thank you so much for taking the time to leave us this review and we are pleased to see that we have provided you with a 5-star experience and a job well done! If you ever need anything in the future, please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
You folks are so friendly and helpful whenever there's an issue, which is hardly ever. I'm pleased to be living in this complex.Â
Business response:
We are delighted to hear you're pleased living here, Deborah! Your kind words about our friendly, helpful team mean everything. We strive to provide a positive living experience for all our residents, and it's wonderful to know that we've been successful in your case. We appreciate you taking the time to share your thoughts about our complex and our staff. Thank you for being a valued member of our community! If you need anything in the future, please don't hesitate to reach out to me at: Shamad@thehamiltoncompany.com Best ... read more
Staff were prompt, helpful and resolved issue quickly! Thank you!Â
Business response:
Hi Hollie, We are delighted to hear that our staff resolved your issue quickly! Thank you for recognizing their prompt, helpful service. If you ever need anything in the future, please do not hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
Took care of the issue! Replaced the disposal, was respectful of my things, and cleaned up his mess! Very grateful! Didn’t know the “no caller ID” was maintenance tho or I would have answered sooner! No complaints from me tho!Â
Business response:
Hi Christian, We are delighted to hear our maintenance team successfully replaced your disposal, and did so in a respectful manner. It's great to know they cleaned up after completing the work as well. Thank you for taking the time to share your positive experience with us and we're glad we could resolve the issue to your satisfaction! If you ever need anything in the future, please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
It was greatÂ
Business response:
Hi Clinton, Thank you so much for taking the time to leave us this review and we are so happy to hear that we provided you with a great experience. If you ever need anything in the future, please do not hesitate to reach out to me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
Okay and issue the the landlord Salma is very friendlyÂ
Business response:
Hi Riemy, Thank you so much for taking the time to leave us this review and I am so pleased to hear that I was able to provide you with a great experience and friendly service. If you ever need anything in the future, please do not hesitate to reach out to me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton CompanyÂ
My smoke detector was beeping incessantly starting very late in the day. The person in the office said she'd send someone even though it was late. A couple of hours later, Gil showed up and replaced the unit, which was defective. I was pleased that the problem was solved so quickly at so late an hour!Â
Business response:
We are delighted to hear Gil resolved your smoke detector issue promptly, even late at night. Your safety and satisfaction are our top priorities.Â
Frequently asked questions about Brattle Drive Apartments
How is Brattle Drive Apartments rated?
Brattle Drive Apartments has a 3.9 star rating with 65 reviews.Â
When is Brattle Drive Apartments open?
Brattle Drive Apartments is closed now. It will open tomorrow at 9:00 a.m.Â