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Brattle Drive Apartments
- Apartments
- Arlington, MA
About this business
Location details
0-12 Brattle Drive, Arlington, MA, 02474, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was great
Business response:
Hi Clinton, Thank you so much for taking the time to leave us this review and we are so happy to hear that we provided you with a great experience. If you ever need anything in the future, please do not hesitate to reach out to me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
Okay and issue the the landlord Salma is very friendly
Business response:
Hi Riemy, Thank you so much for taking the time to leave us this review and I am so pleased to hear that I was able to provide you with a great experience and friendly service. If you ever need anything in the future, please do not hesitate to reach out to me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
My smoke detector was beeping incessantly starting very late in the day. The person in the office said she'd send someone even though it was late. A couple of hours later, Gil showed up and replaced the unit, which was defective. I was pleased that the problem was solved so quickly at so late an hour!
Business response:
We are delighted to hear Gil resolved your smoke detector issue promptly, even late at night. Your safety and satisfaction are our top priorities.
Two people came to plug up any potential holes for mice to get in. This is because the pest control people are coming next week. They were thorough and quick about what they did.
Business response:
Hi Deborah, Thank you for sharing your experience with us. We're pleased to hear that our team was thorough and efficient in addressing this issue and as always, we look forward to providing preventative care and addressing anything you need in the future. Please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
I struggled with the website. I couldn't figure out if my inquiry had submitted then use the AI assistant and struggled with that too. But ended up being successful. Please make the website more app friendly.
Business response:
Hi Antje, Thank you for your feedback. We appreciate your input and will work on improving our website for a better user experience as we have recently added some additional AI tools to hopefully improve communication with tenants. If you need anything else, please feel free to reach out me at: Shamad@thehamiltoncompany.com Salma Hamad - Property Manager The Hamilton Company
Great place to stay. The service is immediate and very helpful.
Business response:
Hi Ramya, Thank you for your feedback and we're especially pleased to know that you found our service to be prompt and helpful. It's our goal to provide a comfortable living environment with responsive support for all our residents and I am glad that we have reached this expectation with you! If you ever need anything in the future, please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
Two people showed up and solved my two problems in less than 5 minutes! It was amazing and wonderful. Plus, they showed up just a few hours after I submitted my request. It doesn't get any better than that.
Business response:
Hi Deborah, Thank you for sharing your positive experience with us! We're glad to hear that our team was able to quickly resolve your issues as we always strive to provide efficient and timely service to our residents. If you ever need anything in the future, please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
Mouse issue in the kitchen the other day I see my oatmeal bag is little open looks like the mouse climb o shelf. . I will hear a quick noise for 5 seconds then it's gone at 3am
Business response:
Riemy, Thank you for bringing this to our attention. To ensure that we can address issues quickly and efficiently, we must be made aware of them directly. Please email me directly and include your unit number so that I can arrange for our Maintenance and pest control team to investigate the situation and treat if necessary. My email is Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
Job well done
Business response:
Hi Samson, Thank you so much for taking the time to leave us this review and we are pleased to see that we have provided you with a 5-star experience and a job well done! If you ever need anything in the future, please don't hesitate to contact me at: Shamad@thehamiltoncompany.com Best regards, Salma Hamad - Property Manager The Hamilton Company
Frequently asked questions about Brattle Drive Apartments
How is Brattle Drive Apartments rated?
Brattle Drive Apartments has a 3.9 star rating with 69 reviews.
When is Brattle Drive Apartments open?
Brattle Drive Apartments is closed now. It will open tomorrow at 9:00 a.m.