BrightStar Credit Union's cover image

This profile has been claimed by the business owner or representative.

BrightStar Credit Union

4.5

About this business

Location details

4743 Hollywood Blvd, Hollywood, FL, 33021, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.51,749 reviews
Select a rating
blessedGratefulHuman's profile image
blessedGratefulHuman 
4 years ago

Check deposit app feature does not work 

lmaw60's profile image
lmaw60 
4 years ago

ATM needs to be upgraded to better serve its members at the Lauderhill location and more Customer service training is definitely needed at the same location. 

GVK2AM's profile image
GVK2AM 
5 years ago

No response via the message center, clunky. Does not save the password to apple password. No budgeting tools. 

jconde20's profile image
jconde20 
5 years ago

This bank used to be good, now with all the changes their online banking is very confusing, the direct deposits are on hold extra days, I have to wait too long for a customer service rep to come on the phone. I have tried to refinance my car with them twice and I have been denied with 3 years of payment without being late. I don’t feel valuable as a customer 

Grannielucy's profile image
Grannielucy 
5 years ago

Deposited a check online last week which was NOT credited to my account. No message or note, just not there. 

ajkajk123ajk's profile image
ajkajk123ajk 
5 years ago

Can’t deposit checks, worst out of all bank. 

Ralfcf's profile image
Ralfcf 
5 years ago

Very outdated website with cumbersome handling 

TViolandi's profile image
TViolandi 
5 years ago

It fails to deposit my check several times before it works and other bill options won’t open in mobile setting, and now is totally missing 

ShayM77's profile image
ShayM77 
5 years ago

It doesn’t work well. I’m attempting to deposit a legit check and it keeps stating “unable to process. Endorse to BrightStar CU” But I did endorse it to Bright star. The app needs improvement. It is an inconvenience 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.5 star rating with 1,749 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open on Monday at 9:00 a.m.