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BrightStar Credit Union

4.5

About this business

Location details

4743 Hollywood Blvd, Hollywood, FL, 33021, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.51,724 reviews
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nickname55555 
3 years ago

But now I suddenly have to use 2fa every single time I sign in. This is absurd. There is no way to turn it off. It functions fine otherwise but this is such a giant hassle! 

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bright star member 
3 years ago

needs to be more modernized 

Isabella Flowers ❤️'s profile image
Isabella Flowers ❤️ 
3 years ago

literally my second home because of how many times i had a problem. worst bank ever ❤️ 

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Ashleigh Andy 
3 years ago

Mobile deposit NEVER works. App isn’t terrible but all it’s good for is checking the account balances. 

AnCh213's profile image
AnCh213 
3 years ago

Unhappy with the ability to reach customer service. I’ve changed my phone number within app numerous times and each time I’m asked to verify a device I’ve had for over a year, they still have the wrong phone number. 

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Closer Call 
3 years ago

Does not show bank transactions properly: Balance in account does not agree with running balance in transaction screen. 

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yamiareli 
3 years ago

The application is not as up-to-date as others, it is not as easy to follow as the product or other needs. Also, Zelle is not available to make easy transfers. The transfer option makes the recipient click to accept and other steps. This is not as easy and simple when you have to call clients and show them how to accept funds. Overall, not happy and feel that updates should be done. 

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NightKing491 
3 years ago

There are features other banks offer for convenience. This app doesn’t have too much. 

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Good response 
3 years ago

Brightstar has closed my account without no letter I do not understand why I can see my accounts in app as if their gone I will contact and go to branch this is a big inconvenience for my job 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.5 star rating with 1,724 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m.