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BRU Burger Bar Lafayette
- Lafayette, IN
About this business
Location details
101 Main St, Suite 100, Lafayette, IN, 47901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Everything was great except for the Hot Chicken Sandwich, which had too much breading and very little chicken. Sandwich wasn’t very good and the chicken didn’t taste great.
Business response:
We apologize for falling short with the Hot Chicken Sandwich. Your feedback helps us improve. Thank you for reaching out.
The food was delicious. It took an extremely long time for our meal to come out.
Business response:
Thank you for the 4 STAR review. We look forward to earning that 5th STAR next visit.
Not sure how they were unprepared for parents weekend but they were understaffed. Fortunately we made a reservation so were seated right away. Our poor waitress was very sweet and kind but was overwhelmed and since we were on the patio and and she had multiple tables inside, we had to wait a long time for service. Food was good, sides are not included with your meal so the value is on the low side for me- felt like they have Chicago prices not Indiana prices. Plus the men’s room was closed from what looked like a flood. Tota... read more
Business response:
We are sorry that our service didn't meet your expectations and we hope in the future you will be willing to give Bru Burger another shot! If you have any questions or further concerns please feel free to contact the store at (765) 479- 7400.
Business response:
I appreciate your feedback, and we'd like to understand further. Please feel free to reach out to us at (765) 479-7400 to discuss.
Waited 50 minutes for food to arrive at table after sit down reservation. Left to next stop much later than expected. Missed tip off of Purdue BB. They blamed it on a busy full restaurant. What do u expect on a game night. It’s called staffing and planning. Cunningham group losing their mojo.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (765) 479-7400 and we'd be happy to hear how we can do better. Our deepest apologies, BRU Burger Bar Lafayette
The lady who seated us was very rude and nasty. We asked to be seated at a booth and she said this is all we have and walked away. Our table was wobbly so we had to move to another table. Our server did not come and ask if we needed anything or get us more drinks. It took him forever to come back. He did not know how to count change back after giving him our money for our bill and shorted us money.
Business response:
Hi Anonymous– we are truly sorry to hear that you had a poor experience dining with us. Please get in touch with us at (765) 479-7400 and we'd be happy to hear how we can do better. Our sincerest apologies, BRU Burger Bar Lafayette
It was very overpriced for average food. Should not have went and spent $130
Business response:
I'm so sorry you feel that way Mariah. We have all fresh ingredients that are made on a daily basis. It is our mission to make sure you can taste that in every bite and I apologize you didn't.
The onion rings were overcooked and the bun and bread were not fresh.
Business response:
Thank you for the review. I'm so sorry that our onion rings and buns were not up to standard. We take a lot of pride in what we make and how we make it. We hope you come back to visit soon and that we are able to earn that 5th star and make your experience great!
The staff was rude. We made a reservation and we were given a hard time.
Business response:
Thank you for providing your feedback and letting us know about this issue, Gabbie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us on (765) 479-7400 and we'd be happy to hear how we can do better. Our deepest apologies, BRU Burger Bar Lafayette
Frequently asked questions about BRU Burger Bar Lafayette
How is BRU Burger Bar Lafayette rated?
BRU Burger Bar Lafayette has a 4.6 star rating with 2,662 reviews.
When is BRU Burger Bar Lafayette open?
BRU Burger Bar Lafayette is closed now. It will open at 11:00 a.m.