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BRU Burger Bar Lafayette
- Lafayette, IN
About this business
Location details
101 Main St, Suite 100, Lafayette, IN, 47901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Friendly staff and nice location. Food was ho-hum over seasoned bar food. Didn’t see a beer/cider list on the menu, which is odd for a burger bar. Chicken tenders for our son were overly breaded/seasoned. Quinoa salad was not really as described on the menu. Weird barbecue sauce on the side.
Business response:
Thank you so much for your honest review. We encourage you to you to come back soon and try some of the other items and sauces on our diverse menu.
Business response:
Thank you for your honest review. We encourage you to reach out to the restaurant at 765-479-7400 to discuss any concerns with your visit.
Like most restaurants the music was too loud to try to have a conversation.
We were excited to go to Bru Burger. We have never had a bad experience at the one in Cincinnati, so we decided to stop at the one in Lafayette, IN. When we arrived we were greeted and then seated immediately. We then waited over 5 minutes to be greeted at the table and it took over 25 minutes after that to get our food. They were not overly busy. Our waitress was not the best... not overly friendly, just did the minimum. Food was wonderful as usual which was good. Just wish the server was a nice as the ones in Cincinnati.
Business response:
Thank you, Linda, for the 4-Star Review! We are happy to hear that the food was excellent! We will work with your server to ensure that this is not the norm for our service level & that we provide our guests the service they deserve every time. Thank you for the information that you have provided - it helps us to be better. Have a great day & please visit us soon!
No mask enforcement, including one of the bartenders who regularly had his pulled down. Servers sitting at the bar while they had customers. It almost five minutes for us to get service after we were sat. The server brought the check before we were done as if he wanted to get rid of us. Not eating in the restaurant until after the pandemic at the earliest.
Business response:
Thank you, mcguire, for the honest review of our restaurant. There is no excuse for you not getting the incredible service that you deserve! We have addressed the mask issue with the bartender - that is not acceptable. Have a great day!
The service was good but the timing of food was terrible. They did have a couple of big parties ahead of us. When our food came out, the fries were over cooked and my daughter and finances onion rings were so cold and gross. The sever took the onion rings off the bill but it was such a disappointment. We go to the Keystone one often and always have excellent service and food. We won’t be back to Lafayette
Food was great as always, but we had to beg for attention.
Business response:
Thank you for the honest review! Please give us another try soon, or at least reach out so that we can discuss your experience. I am glad that your food was great!
Waited 20 min past our reservation, still no seat. Went in and asked a second time and was seated. Took nearly an hour for burgers and nachos. Food was good, but lots of excuses.
Business response:
Thank you or the honest review of your Easter Day experience. Please feel free to reach out directly to our restaurant & myself in particular - Seth at (765) 479 7400. We definitely struggled on that day to be fully staffed & that impacted some of our guests. We continue to work to adjust to the jump in volume behind the pandemic, but we should never let that impact our guests. Thank you.
Frequently asked questions about BRU Burger Bar Lafayette
How is BRU Burger Bar Lafayette rated?
BRU Burger Bar Lafayette has a 4.6 star rating with 2,662 reviews.
When is BRU Burger Bar Lafayette open?
BRU Burger Bar Lafayette is closed now. It will open at 11:00 a.m.