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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Quick and professional service. The overall experience was great. It took only 30 or so minutes to complete the service.
Business response:
We’re thrilled to hear that you had a quick and professional service experience! Completing your service in around 30 minutes is fantastic, and it’s great to know that the overall experience met your expectations. We look forward to assisting you again in the future!
Great customer service. Very fast and efficient. The sales team when I purchased the vehicle was top notch! Easiest car purchase I've ever had. Highly recommend the entire dealership!
Business response:
We’re delighted to hear that you had such a fantastic experience with our customer service! It’s wonderful that our sales team made your vehicle purchase so fast and efficient, making it the easiest car buying experience you’ve ever had. Your high recommendation means a lot to us, and we’re grateful for your support. Thank you for choosing our dealership, and we look forward to serving you again in the future!
Prompt and courteous service. Justin Birdwell keeps me informed of every step in the process of servicing my car. Thanks for the complimentary coffee and cocoa as well as a choice of comfortable seating arrangements.
Business response:
We’re delighted to hear that you received prompt and courteous service! It’s fantastic that Justin Birdwell kept you informed throughout the entire servicing process—communication is key to a great experience. We’re also glad you enjoyed the complimentary coffee and cocoa, along with our comfortable seating options. Thank you for your feedback, and we look forward to serving you again soon!
BCS Toyota made the car buying process quick and easy. Patrick and Cheyenne made the whole experience pleasant.
Business response:
We're so happy to hear that your car-buying experience with us was quick and easy! It’s fantastic that Patrick and Cheyenne helped make the process so pleasant for you. Providing a smooth and enjoyable experience is what we aim for, and we appreciate your feedback. Thank you for choosing us, and we hope you enjoy your new car!
No complaints about the service offered - everything went perfectly well and I've always had great luck with this service center.
Business response:
Brett, thank you for sharing your experience with us! It’s wonderful to hear that everything went perfectly well during your service visit! We’re glad to know that you’ve consistently had great experiences with our service center. Your satisfaction is our priority, and we truly appreciate your trust in us. Hope to see you for your next service!
Quick, efficient, and thorough. However, during my last visit, I had Ron introduce me to the service manager. I then explained to him that the process of cleaning the windshield at check in is ruined by the technician who check the windshield wipers by activation of the windshield washer during the service. So, I bring it up here again. Please clean the windshield after service, to prior.
Business response:
Thank you for sharing your feedback! We’re glad to hear that you found our service quick, efficient, and thorough. We appreciate your input regarding the windshield cleaning process, and we apologize for any inconvenience this may have caused. Your suggestion to clean the windshield after service is valuable, and we’ll make sure to pass it along to our team. We strive to improve our processes based on customer feedback, and we appreciate your understanding. Thank you for bringing this to our attention!
Excellent, friendly service! ! Excellent service and great people. Always reliable, always accurate, efficient, and prompt. Thank you.
Business response:
Thank you for taking the time to share your feedback! We’re thrilled to hear that you consistently receive excellent and friendly service from our team! It’s the biggest compliment to know that you find us reliable, accurate, efficient, and prompt. Your appreciation means a lot to us, and we’re grateful for your support. Hope to have the opportunity to serve you again in the future!
Excellent service and good price for a oil change and tires rotation,100% recommended,also add to you oil change moa additive.
Business response:
We’re so glad to hear that you received excellent service and found the pricing for your oil change and tire rotation to be fair! Your 100% recommendation means a lot to us. Including the MOA additive in your oil change is a great way to keep your engine running smoothly, and we’re happy you chose to add it. Thanks for sharing your feedback! See you next service!
Dustin was very helpful and courteous. He maintained good communication throughout the process. Overall, good experience.
Business response:
It’s great to hear that Dustin provided you with helpful and courteous service! We’re happy he maintained clear communication with you throughout the process, ensuring a smooth and positive experience. Thank you for sharing your feedback, and we look forward to continuing to provide you with excellent service in the future!