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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
It was a positive experience. Russ is great! He made me comfortable with recommendations for repairs without ANY pressure.
Business response:
We’re thrilled to hear about your positive experience! It’s wonderful that Russ was able to make you feel comfortable with his recommendations for repairs. Providing a pressure-free environment is essential to us, and it’s great to know that Russ embodies that approach. We appreciate your feedback and look forward to seeing you again for your future service needs!
not first purchase. have worked with agency for a number of years. Personnel have alwayscourserty to me.
Business response:
It's great to hear that you've had such a positive experience over the years! We truly value your loyalty and appreciate your continued trust in our agency. Our team strives to provide courteous service to all our customers, and it’s wonderful to know that we’ve consistently met your expectations. Thank you for being a valued customer, and we look forward to assisting you with your future purchases!
Manny was very helpful in making me understand what needed to be done with my car, what could be serviced later, and things like that.
Business response:
We truly appreciate your feedback! It’s fantastic to hear that Manny provided you with such helpful information about your car’s service needs. Understanding what needs immediate attention and what can be scheduled for later is so important, and we’re glad he could clarify that for you. Your satisfaction is our priority, and we look forward to assisting you again soon!
They seem to have quality employees that always treat us right! I drive from Waco to Bryan to have my truck serviced.
Business response:
We’re so glad to hear that you’ve had such a positive experience with our team! We truly appreciate your loyalty and the effort you make to drive from Waco to Bryan for your truck service. It’s wonderful to hear that our team consistently provides you with quality service and treats you right. We take pride in our employees and their commitment to customer satisfaction. Thank you for choosing us, and we look forward to seeing you again soon!
Service is excellent and Heather is a great advisor! Always a good experience - easy to make an appointment on line, quick in and out service.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Heather and our service team. Providing excellent service and making the appointment process easy is our priority, so it’s wonderful to know we’re meeting your expectations. We appreciate your feedback and look forward to serving you again in the future!
Russ did a great job, working to honor various coupons and gift certificates. Great experience - I will definitely use this dealership for future service.
Business response:
That sounds like a fantastic experience! It's always great to hear about excellent customer service, especially when it comes to honoring coupons and gift certificates. It seems like Russ made a positive impact, and it’s wonderful that you’ll be returning to the us for future service. Thank you for sharing your feedback, we look forward to serving you again!
Efficient and good communication about car condition and future maintenance. Shuttle to and from dealer handy
Business response:
Thank you for your review! We're glad to hear that the communication about your car’s condition and future maintenance was helpful, and that you found our shuttle service convenient. If there's anything we can do to earn that 5th star, we'd love to hear your input. Please feel free to reach out to us at customerservice@purdygroupusa.com. We look forward to continuing to serve you!
Everyone is very helpful, and makes me feel like a valued customer! I trust having my vehicle serviced here!
Business response:
We’re so pleased to hear that you feel valued as a customer! Our team works hard to provide exceptional service, and knowing that you trust us with your vehicle is incredibly rewarding. Your confidence in our work motivates us to continue delivering the best experience possible. Thank you for choosing us, and we look forward to being here for all your vehicle service needs in the future!
Always on time, courteous and cost competitive. Staff is friendly and always helpful. Have services my car for years
Business response:
We truly appreciate your kind feedback! It’s wonderful to hear that our team has consistently provided timely, courteous, and cost-competitive service over the years. Our friendly staff is always here to help, and we’re grateful for your continued trust in us. See you next time!