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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
good work but I did not get any invoice to see what Toyota did for my Toyota 2023.
Business response:
We appreciate your feedback! It’s great to hear that you’re satisfied with the work done. To help us earn that fifth star, could you let us know if there’s anything we can do to improve your experience? If you have any questions or need the invoice for your 2023 Toyota, please reach out to us at customerservice@purdygroupusa.com. We’re here to help!
Russ is professional, very knowledgeable, and provides outstanding service. He is an asset to your team.
Business response:
We truly appreciate your feedback! It’s fantastic to hear that Russ has impressed you with his professionalism and knowledge while providing outstanding service. We’re lucky to have him on our team, and your recognition of his efforts means a lot to us. If there’s anything more we can do for you, please let us know!
Justin Birdwell is my consultant. Does a splendid, efficient job when I arrive, supervising my car service, and checking me out. Schedules the next service for me. Saved me some cash as i was thinking the battery needed to be replaced, but Justin had it carefully checked, and it was in great shape.
Business response:
It’s wonderful to hear about your positive experience with Justin! We’re glad that he provided splendid and efficient service while supervising your car’s maintenance. It’s also great to know that he was able to save you money by thoroughly checking your battery. Thank you for sharing your experience, and we look forward to assisting you with your next service!
Friendly and Attentive. I have no other words to describe how I feel about this dealership at this time.
Business response:
We’re grateful for your feedback! It’s wonderful to hear that you found our team friendly and attentive. Your satisfaction is our priority, and we appreciate you sharing your feelings about the dealership. If there’s anything more you’d like to share or if you have any questions, feel free to reach out!
Ron and the service folks were very helpful in diagnosing and remedying the problem with my sound system.
Business response:
We appreciate your feedback! It’s great to hear that Ron and our service team were able to help diagnose and resolve the issue with your sound system. Providing effective solutions is important to us, and we’re glad you had a positive experience. If you need anything else in the future, just let us know!
We are very pleased with the work done and Tanner is always courteous and helpful.
Business response:
We’re delighted to hear that you are very pleased with the work done! It’s wonderful to know that Tanner consistently provides courteous and helpful service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
The Toyota team was helpful in diagnosing and servicing the issues that my vehicle had.
Business response:
Thank you for sharing your experience! We’re pleased to hear that our Toyota team was helpful in diagnosing and servicing the issues with your vehicle. Ensuring that your vehicle is in top shape is our priority, and we’re glad you had a positive experience with us. If you have any further needs, don’t hesitate to reach out!
Great service! Had my service at 16000 miles. They did everything well. Lots of space to sit and wait also.
Business response:
It’s fantastic to hear that you had great service during your 16,000-mile maintenance! We’re glad to know everything was done well and that you found our waiting area spacious and comfortable. Your positive feedback is greatly appreciated, and we hope to see you for your next service!
Second visit in less than 6 months unfortunately because of accident, but they got in a new replacement and were all so quick and polite with getting me in a new car. Chose same type because I did not have any major injuries after the collision that totaled the car.
Business response:
We’re glad to hear that you had a positive experience during your second visit, even though it was under unfortunate circumstances. It’s great that our team was quick and polite in helping you get into a new replacement car. Choosing the same type is a testament to your confidence in the vehicle, and we’re happy to know you didn’t suffer any major injuries after the collision. If you need anything else or have any questions in the future, please don’t hesitate to reach out. Wishing you safe travels in your new car!