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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We had a problem with our Camry that required return visits. The problem was very evasive, making it almost impossible to fix. Carey and the service team never gave us. They were diligent in locating and solving the problem.
Business response:
Thank you for sharing your experience. We are glad Carey and our service team were able to stay diligent and work through the issue until it was resolved. Your patience and feedback are appreciated. Customer Relations Manager customerservice@purdygroupusa.com
Jared was the best sales person I've ever worked with. I recommend BCS Toyota to anyone looking to buy a car.
Business response:
Thank you for sharing your experience! We are glad Jared could make your car-buying process smooth, and we appreciate your recommendation. Customer Relations Manager customerservice@purdygroupusa.com
The customer service is always great. However, the shop wasn't able to fix my flat.
Business response:
Thank you for your feedback. We are glad to hear our customer service met your expectations, and we apologize that the flat could not be fixed in the shop. We appreciate your understanding and hope to assist you with any future needs. Customer Relations Manager customerservice@purdygroupusa.com
Didn't do full inspection and check brakes. Left oil on door and seat. Staff was spitting on concrete near entrance door.
Business response:
We apologize for the experience you had during your visit. Please reach out directly so we can discuss your concerns and review the situation with our team to ensure proper service and professionalism. Customer Relations Manager customerservice@purdygroupusa.com
John Gray was my salesman and he was beyond wonderful! !!! He really listened to what I wanted and explained any questions I had. Even though we had just met, he made me feel like we'd been friends forever! Best customer service ever!! I will definitely recommend him and the Toyota dealership to friends and family!
Business response:
We are happy to hear John made a positive impression! It’s great that he listened to your needs and made you feel comfortable throughout the process. Thank you for recommending him! Customer Relations Manager customerservice@purdygroupusa.com
Tanner and the whole service department did an amazing job and got the job taken care of!!
Business response:
Thank you for your kind words! We are glad Tanner and the service department were able to take care of everything and provide a great experience. Customer Relations Manager customerservice@purdygroupusa.com
Why do I have time weire at least '15' words? I can sum my experience up in a lot less ... Excellent!
Business response:
We are happy to hear your experience was excellent! A few words can go a long way when the service is that good. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Daricia, Did A Wonderful Job In Every Way Before &After When We Purchase The Toyota For Our Granddaughter!Thank You Daricia 🙏🏾🙏🏾
Business response:
We are glad to hear that Daricia provided outstanding support before and after your purchase! It’s great that she helped make the experience smooth for your granddaughter’s Toyota. Wishing happy miles! Customer Relations Manager customerservice@purdygroupusa.com
From setting a service appointment, through the completion of the service, customer-focused; continuous communication through the process; comfortable wait (and even accessible work) areas; no "surprises" on the final bill; and a bottle of cold water waiting in the car... Excellent!
Business response:
We are glad to hear every part of your service experience was smooth and customer-focused! It’s great that the clear communication, comfortable facilities, and attention to detail made your visit excellent. Customer Relations Manager customerservice@purdygroupusa.com