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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Sales rep Cameron Ross was very explanatory & understanding on what we wanted in a car. We love our Grand Highlander!!
Business response:
Thank you for sharing your experience! We are glad Cameron was able to guide you and understand exactly what you were looking for. Enjoy your new Grand Highlander! Customer Relations Manager customerservice@purdygroupusa.com
Daricia Henson is the best dealer here! I will recommended all my friends to reach out to her
Business response:
I feel great to work with Daricia Henson!
After my and members of my family have such positive experiences buying vehicles from BCST, we no longer car shop anymore but just find what we need there. We know the price offered will be fair to both ourselves and the dealership. And the no hassle approach of the staff is refreshing. Heck, I even thought the bot named Emma did a great job.
Business response:
Thank you for your continued trust in us! We are glad to hear that you and your family have had consistently positive experiences, and we appreciate your kind words about our team. We look forward to helping you with your future vehicle needs. Customer Relations Manager customerservice@purdygroupusa.com
The Service Department at Bryan College Station Toyota is amazing! Fast service, thorough explanations of work. If you are going to buy a vehicle from a dealership, I would suggest you look at the Service Department before you buy. This will tell you how you will be treated after the sale. This Service Department in one of the best I have ever worked with. Carey Hausenfluck has gone above and beyond for me in the past couple of weeks. She has made a stressful situation easier and provided me valuable advise.
Business response:
Thank you for sharing your experience! We are glad to hear our service team, especially Carey, was able to assist you and make the process easier. We appreciate your kind words and your recognition of the team’s efforts to provide thorough, dependable service. Customer Relations Manager customerservice@purdygroupusa.com
Our salesman Junior was honest and worked within our parameters and budget to make us a great deal for a new Highlander. We used the Toyota trade in online form and were given the amount promised. No high pressure salesman or games. Easy sale and easy paperwork completed. We are pleasantly surprised and pleased.
Business response:
Thank you for sharing your experience! We are glad Junior was able to work with you to find the right deal on your new Highlander and that the trade-in process met your expectations. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com
Heather is great. She explains everything thoroughly and she keeps in touch with us making suggestions but not pressuring us to accomplish things that are not quite necessary on the other hand she has made sure she makes it clear that certain things should be done. The only reason I gave four stars for The shop is it took two hours with an appointment and my appointment was not on the schedule even though I had confirmation of an appointment.
Business response:
Thank you for sharing your feedback. We are glad to hear Heather has been helpful and thorough in guiding you through your service needs. We apologize for the scheduling issue and the extended wait. Your comments will be shared with our team to help improve our appointment process. Customer Relations Manager customerservice@purdygroupusa.com
BEST TOYOTA SALES AND SERVICE IN THE NATION. .. OUTSTANDING EXCELLENCE ABOVE AND BEYOND THANK YOU
Business response:
We are pleased to hear you had a positive experience with our sales and service teams. It’s wonderful to know their dedication and professionalism made such an impression! Customer Relations Manager customerservice@purdygroupusa.com
This was a surprisingly complicated problem that took longer than I expected. Throughout the process the service staff were supportive, respectful, and kept me informed.
Business response:
We are glad our service team provided support and clear communication throughout the process. It’s great to hear their professionalism helped make a complicated situation more manageable. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
I don't know what changed, but a couple of years ago, I found this dealership painful to deal with. This time, working with John Gray, there was no nonsense, and my purchase went through as well as I could hope.
Business response:
We are glad John was able to make your recent experience smooth and straightforward. It’s great to hear the process went well and met your expectations. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com