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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
It was indeed quicker than expected from the drop off to pick up time for my visit.
Business response:
Thank you for your feedback! We are glad to hear your visit was completed even quicker than expected. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Needed service in a hurry. Justin and the maintenance crew made that happen. I was out and on the road in 30 minutes. Thanks!
Business response:
Thank you for sharing your positive experience. We are glad Justin and the maintenance team were able to take care of your service quickly and get you back on the road in just 30 minutes. Customer Relations Manager customerservice@purdygroupusa.com
Service is thorough and efficient. The service representative always makes sure that the customer understands the pricing and the reason for the recommended course of action.
Business response:
Thank you for the great feedback! We are glad to hear that our team provides thorough and efficient service, taking the time to clearly explain pricing and recommendations. Have a good day! Customer Relations Manager customerservice@purdygroupusa.com
I worked with Tony and service was amazing. Very respectful and courteous. Nothing bad to say at all.
Business response:
Thank your 5-star review! We are glad Tony provided amazing, respectful, and courteous service during your visit. We appreciate the support! Customer Relations Manager customerservice@purdygroupusa.com
Very happy with Keith who helped us secured the car. Always available to help. 10 years with Toyota now.
Business response:
Thank you for your feedback! We are glad Keith was helpful and available throughout the process. We appreciate your 10 years of loyalty to Toyota! Customer Relations Manager customerservice@purdygroupusa.com
I have always had the best experiences from BCS Toyota! Ron in service department is always so prompt and helpful! In and out quickly and efficiently!
Business response:
Thank you for sharing your positive experience! We are glad to hear that Ron and the service team continue to provide prompt and efficient care. We appreciate your loyalty! Customer Relations Manager customerservice@purdygroupusa.com
Everything went well the wait time was not bad. Everyone was friendly. I was tankful for the bottle of water they left in my car for me.
Business response:
We are happy to hear your visit went smoothly and that our team made you feel welcome. It’s the little touches—like a bottle of water—that we hope make a difference. Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
We’ve been using BCS since we moved to the area in 2010. We are so happy with them that now we have moved to Houston, we travel 90 mins to use BCS. We trust the to be honest with their assessments of our vehicle’s status and perform great service work.
Business response:
We appreciate your loyalty and trust over the years! We are honored that you continue to make the drive from Houston to see us, and we are happy that you have confidence in our team’s honesty and quality of service. Customer Relations Manager customerservice@purdygroupusa.com
Purchased my vehicle sight unseen, and when I picked it up, it was just as advertised. Moises really helped expedite this entire process.
Business response:
Thank you for trusting us with your purchase! We are glad Moises made the process smooth and that your vehicle met your expectations. Enjoy the ride! Customer Relations Manager customerservice@purdygroupusa.com