This profile has been claimed by the business owner or representative.
Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great experience. Ron my service writer is the best. Always takes care of our cars.
Business response:
Thank you for sharing! We are glad Ron has been taking such good care of your vehicles. It’s great to hear your experiences have been smooth and positive. See you next time Customer Relations Manager customerservice@purdygroupusa.com
My part was ordered and came in the next day and was installed by lunch. Bobby Hall is the best. He understood my needs and took care of it immediately
Business response:
Thank you for sharing your experience! We are glad Bobby was able to get your part installed quickly and take care of your needs. We will be sure to pass along your kind words to him. Customer Relations Manager customerservice@purdygroupusa.com
Heather was very helpful and coordinated everything very well. Enjoy working with her again . she is an asset to Toyota dealership.
Business response:
Thank you for your feedback! We are glad Heather could assist you and make everything go smoothly. She is a valued member of our team and will be happy to hear your kind words. Customer Relations Manager customerservice@purdygroupusa.com
We had a problem with our Camry that required return visits. The problem was very evasive, making it almost impossible to fix. Carey and the service team never gave us. They were diligent in locating and solving the problem.
Business response:
Thank you for sharing your experience. We are glad Carey and our service team were able to stay diligent and work through the issue until it was resolved. Your patience and feedback are appreciated. Customer Relations Manager customerservice@purdygroupusa.com
Jared was the best sales person I've ever worked with. I recommend BCS Toyota to anyone looking to buy a car.
Business response:
Thank you for sharing your experience! We are glad Jared could make your car-buying process smooth, and we appreciate your recommendation. Customer Relations Manager customerservice@purdygroupusa.com
The customer service is always great. However, the shop wasn't able to fix my flat.
Business response:
Thank you for your feedback. We are glad to hear our customer service met your expectations, and we apologize that the flat could not be fixed in the shop. We appreciate your understanding and hope to assist you with any future needs. Customer Relations Manager customerservice@purdygroupusa.com
Didn't do full inspection and check brakes. Left oil on door and seat. Staff was spitting on concrete near entrance door.
Business response:
We apologize for the experience you had during your visit. Please reach out directly so we can discuss your concerns and review the situation with our team to ensure proper service and professionalism. Customer Relations Manager customerservice@purdygroupusa.com
John Gray was my salesman and he was beyond wonderful! !!! He really listened to what I wanted and explained any questions I had. Even though we had just met, he made me feel like we'd been friends forever! Best customer service ever!! I will definitely recommend him and the Toyota dealership to friends and family!
Business response:
We are happy to hear John made a positive impression! It’s great that he listened to your needs and made you feel comfortable throughout the process. Thank you for recommending him! Customer Relations Manager customerservice@purdygroupusa.com
Tanner and the whole service department did an amazing job and got the job taken care of!!
Business response:
Thank you for your kind words! We are glad Tanner and the service department were able to take care of everything and provide a great experience. Customer Relations Manager customerservice@purdygroupusa.com