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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I usually speak with Tony, but since he was out, I spoke with Tanner, and He gave the same quality of service as Tony. I do not recall his last name, but he came out of the sales area where I was sitting. He offered me some water and asked if I needed anything. My laptop had just died, and he allowed me to use his phone plug to recharge my laptop while waiting for my vehicle. He didn't have to do it, but he did, and I appreciate that. His name tag said Michael or Mike, but the picture of Brandon Toledo looks like him. I am n... read more
Business response:
Your feedback is appreciated. It’s rewarding to hear how our staff, from Tanner to the young lady who assisted you, delivered exceptional service with a smile. We are glad they could make a positive difference during your visit. Customer Relations Manager customerservice@purdygroupusa.com
Good service; in and out quickly. Would like to see you reduce your prices back to where they were. But, like the people and the dealership is always nice and clean
Business response:
We appreciate your honest feedback and are glad our team made your visit efficient and pleasant. Keeping our customers comfortable and taken care of is always a priority. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Bryce was helpful without being pushy, gave a discount, and gave me more money for my trade than another dealer offered. I love my new Highlander.
Business response:
We appreciate your feedback and are glad Bryce made the process smooth and rewarding. Congratulations on your new Highlander! Customer Relations Manager customerservice@purdygroupusa.com
Quick service convenient sale they'll handle most of the details for you and check up on you after
Business response:
Thank you for your feedback! We are glad to hear you found the service quick and the sales process convenient. We look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com
This is a well established organization. The transition from drop off to completion was seamless.
Business response:
Thank you for your kind words. We are glad to hear that the entire process, from drop-off to completion, was smooth and seamless. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Everything was great. Justin is always welcome and very helpful in the whole process at the service center.
Business response:
It’s great to hear that Justin provided helpful and welcoming service throughout your visit. Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Completely satisfied with everything, more than expected experience, thanks to all that made my experience worthwhile.
Business response:
We are grateful for your feedback and happy to know we made your experience worthwhile. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well.
Business response:
Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com
Impressed me every friendly, helpful 😀 tried to meet our needs and price range we would trade here again.
Business response:
Thank you for sharing your experience! We are pleased to know that our team made a positive impression and provided service that met your expectations. We hope to see you back soon! Customer Relations Manager customerservice@purdygroupusa.com