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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have been doing business with BCS Toyota since 2017, when I purchased by used 2013 Toyota RAV 4. I was looking for a 2022-2023 model RAV this time around. Jessie lined up two vehicles for me to look at/test drive, including the Toyota Corolla Cross, which I did not know much about.
Business response:
Thank you for sharing your experience with us. We are glad Jessie could assist you in finding the right vehicle and introduce you to the Corolla Cross. We appreciate your continued trust and look forward to helping you again in the future. Customer Relations Manager customerservice@purdygroupusa.com
Engine had oil leaking had to take the vehicle for repair at least 4 times but finally was taken care of! Thank you Tannery’
Business response:
We appreciate you sharing your experience and are glad the issue was ultimately resolved. Thank you for your patience throughout the repair process. Please do not hesitate to contact us if you need further assistance. Customer Relations Manager customerservice@purdygroupusa.com
Tony always takes care of the Lexus! Gets me in whether by appt or drive in. Super appreciative! Thanks Tony!
Business response:
Thank you for sharing your experience! It’s wonderful to hear that Tony consistently provides reliable and accommodating service. We're glad you’re well taken care of and look forward to seeing you next time! Customer Relations Manager customerservice@purdygroupusa.com
The repair on my car was done in a timely manner. Justin came to get me as soon as were done with my car.
Business response:
We appreciate you sharing your experience. It’s great to hear the repair was completed promptly and that Justin provided attentive service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
We are appreciate your service, it is fast and very friendly, see you next time. Thanks.
Business response:
Thank you for the 5-star review! We are glad to hear our service was quick and friendly. We look forward to seeing you again soon! Customer Relations Manager customerservice@purdygroupusa.com
Went to have seat trim replaced. Wasn’t there for service, maintenance reminder reset to 27000 miles but not sure oil was changed which wasn’t supposed be till 24000. Took only 10 minutes to replace trim but was there for 3 hours even with 9am appointment.
Business response:
Thank you for your feedback. We apologize for the extended wait, despite your appointment and the quick trim replacement. We will review this to improve our scheduling and communication. We appreciate you bringing this to our attention. Customer Relations Manager customerservice@purdygroupusa.com
As usual, Bobby was GREAT! THANK you Bryan/College Station Toyota! I'll definitely be returning!
Business response:
Bobby always delivers excellent service, and we are glad to hear you had another great experience. Thank you for choosing us, and we look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com
Bobby took us right in for car service straight away without an appointment. Grat Service
Business response:
Thank you for sharing your experience. We are glad Bobby was able to take care of you so quickly, even without an appointment. We are here when you need us—thank you again for stopping by! Customer Relations Manager customerservice@purdygroupusa.com
I was pleased with the service I received when getting the maintenance work done on my Toyota Sienna van recently. Both Tony Rogers and Carey Hausenfluck kept me informed and answered my questions to my satisfaction and were pleasant to deal with. I would recommend this dealership to others.
Business response:
Thank you for sharing your experience. We are glad Tony and Carey kept you well-informed and made the process smooth and pleasant. We appreciate your recommendation and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com