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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have had my Lexus service managed by Justin for 5 years. He is a consistent 5 stars! Always pleasant, attentive to my needs and answers all my questions. The only disappointment and reason for 4 stars for BCS Toyota is related to an early Monday service appointment that could not be completed in one day due to vehicles left for service from over the weekend which ultimately delayed the start of my service. It would be very proactive for management to survey and plan for the likelihood of 'overbooking' services on a Monday ... read more
Business response:
Thank you for your continued trust in Justin and our team. We are glad Justin consistently provides attentive and thorough service. We appreciate your feedback about Monday scheduling and will share it with management to improve the experience. We remain committed to delivering high-quality service and look forward to serving you in the future. Customer Relations Manager customerservice@purdygroupusa.com
We just bought a new Rav4. Got the car at a good price, but the checkout took way too long.
Business response:
Thank you for your feedback, and congratulations on your new RAV4! We are glad you were happy with the deal, though we regret the checkout process took longer than expected. We appreciate your patience and hope to provide a smoother experience next time. Customer Relations Manager customerservice@purdygroupusa.com
Always prompt and efficient. They do a great job of keeping you informed about the status of your repair. They have always fixed the problems I have had --- never a "go-back and try it again" situation.
Business response:
Thank you for your feedback! We are glad to hear our team has consistently provided efficient service and clear communication. It’s great to know your repairs have been handled right the first time. We appreciate your continued trust! Customer Relations Manager customerservice@purdygroupusa.com
Fast and quick dependable service. The have highly skilled service staff for all your auto needs.
Business response:
Thank you for your review! We are pleased to know that you found our service to be fast, dependable, and handled by skilled professionals. We are here whenever you need us! Customer Relations Manager customerservice@purdygroupusa.com
This local dealership was very pleasant and welcoming, My time there was satisfactory. Thank you!
Business response:
Thank you for the positive feedback! We are glad your visit was pleasant and that you felt welcomed. We appreciate you taking the time to share your experience. Customer Relations Manager customerservice@purdygroupusa.com
Great work with a great team. Thank you very much for being efficient and thorough
Business response:
Thank you for the positive feedback! We are glad our team could provide efficient and thorough service. We appreciate your feedback and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com
The workers were very nice and greeting. The person who helped me talked me through what all I needed done to my car and made the experience smooth.
Business response:
Thank you for the positive feedback! Glad to hear the team took good care of you and made everything easy to understand. We appreciate you coming by! Customer Relations Manager customerservice@purdygroupusa.com
This experience was great! I felt as though the vehicle's features were explained very well and everything about the process was transparent.
Business response:
Thank you for the positive feedback! We are glad to hear the process was clear and informative and that you had a great experience overall. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com
I was attracted to this dealership because of the variety of vehicles I was interested in. My lead was followed up with quickly, appt made, and when I arrived what I wanted was pulled around. James listened and we made a good deal with minimal haggling. Record time on being in/out of a dealership as well!
Business response:
Thanks for sharing your experience! We are glad to hear everything moved smoothly and that James helped make the process quick and straightforward. Enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com