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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The dealership expensive was wonderful. Straightforward and acquired the exact vehicle I was requesting. Jessie was professional, answered all my questions, and made sure I had all the information I needed.
Business response:
Thank you for sharing your experience! We are glad Jessie provided clear, professional support and helped you secure the exact vehicle you were looking for. We appreciate your trust and hope you enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com
Justin is always worked with me to get the best price and get my truck back to me as quick as possible. Toyota is the best choice possible.
Business response:
Thank you for the kind words! It is great to hear Justin has consistently looked out for you and kept things moving efficiently. We are glad you are happy with your experience—Toyota’s lucky to have your support! Customer Relations Manager customerservice@purdygroupusa.com
Making a reservation was easy and efficient. Wait time was reasonable. Heather was courteous and friendly.
Business response:
Thank you for the feedback! We are glad the process was smooth and that Heather helped make your visit a pleasant one. We will be happy to welcome you back next time! Customer Relations Manager customerservice@purdygroupusa.com
Service was provided 4/15/25, didn't I already fill out that review? Ron was outstanding. Word minimums are offensive
Business response:
Thank you for taking the time to recognize Ron’s outstanding service. We appreciate your previous feedback and understand the frustration with review requirements. Your input, no matter the length, is always valued. Customer Relations Manager customerservice@purdygroupusa.com
Ron took care of all of my needs in a quick an efficient manner. Thank you
Business response:
Thank you for sharing your experience! We are glad Ron was able to assist you promptly and effectively. We will be sure to pass along your appreciation! Customer Relations Manager customerservice@purdygroupusa.com
I haven't had any issues with scheduling appointments or having to wait longer than the time I was given for my service. So far so good.
Business response:
We are glad to hear everything has gone smoothly with your visits so far! Thank you for sharing, and we will keep working to maintain that level of service. Customer Relations Manager customerservice@purdygroupusa.com
Justin has always been open and honest about my truck repairs. The workman, mechanics, have done a wonderful job for me as well. Thanks team members! Sandy
Business response:
Thank you, Sandy! We are glad Justin and the service team have consistently provided honest communication and quality work on your truck. We willl be sure to pass along your thanks to everyone involved! Customer Relations Manager customerservice@purdygroupusa.com
My tech representative was very good. She worked very diligently until we got the issues resolved. It did take several weeks due to shortages apart. But she kept me up-to-date and is very proficient.
Business response:
Thank you for your patience and for recognizing your tech representative’s dedication. We are glad she kept you informed and worked hard to get everything resolved despite the delays. Your understanding means a lot! Customer Relations Manager customerservice@purdygroupusa.com
Dustin was easy to work with and gave excellent service. Too bad they don't offer free car wash.
Business response:
Thank you for the feedback! We are glad Dustin provided a great experience and made things easy on your end. We will certainly pass along your suggestion about the car wash—it’s always helpful to hear what could make the visit even better. Customer Relations Manager customerservice@purdygroupusa.com