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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They gave excellent service and they are thorough. I appreciate the follow up when I purchased my vehicle.
Business response:
Thank you for the positive review! We are glad you received thorough service and appreciated the follow-up after your purchase. It is always our goal to make sure you feel supported every step of the way. Customer Relations Manager customerservice@purdygroupusa.com
It always seems like I have a really good experience at this dealership when I bring in my truck for service.
Business response:
Thank you for your continued trust! We are glad each visit has been a positive one and that your truck is in good hands. We look forward to the next time we can assist you. Customer Relations Manager customerservice@purdygroupusa.com
I waited 2 hours & had to leave & come back for what usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store took their sweet time delivering. So it’s not really Toyota’s fault & Justin Birdwell did all he could to get it done. Justin did, as always, a great job with the situation. Thanks Justin.
Business response:
We appreciate you sharing your experience. While the parts delay was out of our hands, we are grateful for your understanding and are glad Justin was there to make the best of the situation. We will make sure he hears your kind words—thank you again for your patience. Customer Relations Manager customerservice@purdygroupusa.com
Heather was wonderful as always and the wait time was reasonable. No one pressured to add on anything although suggestions were made and I was made aware of promotions.
Business response:
Thank you for your feedback! We are glad Heather made your visit a pleasant one and that you felt comfortable throughout the process. It is great to hear our team kept things transparent and informative—hope to see you again soo Customer Relations Manager customerservice@purdygroupusa.com
Manuel Lopez is great to work with. He knows me, and he knows our vehicles.
Business response:
Thank you for the kind words! We are glad Manuel has been a reliable and familiar face for you. It is our goal to provide personalized service, and it means a lot that you feel well taken care of. Customer Relations Manager customerservice@purdygroupusa.com
They always have taken care of me, no matter the problem I was having with my Toyota
Business response:
We appreciate your loyalty and kind words! Our goal is to provide dependable service every time you visit, regardless of the issue. We are here to help keep your Toyota running smoothly. Customer Relations Manager customerservice@purdygroupusa.com
Three hours to purchase is too long for a cash purchase and knew which car.
Business response:
Thank you for your feedback. We understand that a 3-hour purchase process is too long, especially for a cash purchase when you already know which car you want. We will review our process to make sure we can provide a quicker and more efficient experience for our customers in the future. Customer Relations Manager customerservice@purdygroupusa.com
Purchased car here in Dec 2020. Services have been excellent every time. And no, I don’t want to trade it in.
Business response:
Thank you for your continued loyalty! We’re pleased to hear that your service experiences have been consistently excellent. Whenever you’re ready for any future vehicle needs, we’re here to assist you with no pressure at all. Customer Relations Manager customerservice@purdygroupusa.com
Excellent service in great time. Tanner is the best service guy to have., never disappointed
Business response:
Thank you for your feedback! We are glad to hear that Tanner provided you with excellent service and that you’ve always had a positive experience. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com