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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time!
Business response:
We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!
Very respectful and caring. He was very knowledgeable and caring. Gave us some advice on seeking a body shop for repairs they could not do.
Business response:
It truly warms our hearts to know how much our team member’s kindness and expertise meant to you. We understand how stressful vehicle repairs can be, and we’re so glad he could provide some peace of mind with his thoughtful advice on finding a body shop. Your experience matters to us, and we’re here to help whenever you need it!
Toyota has fast service, friendly employees and prompt when arriving. I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive.
Business response:
We’re so glad to hear that our fast service and friendly staff made your visit a positive one! Knowing that you felt welcomed and appreciated as soon as you arrived means a lot to us. Our team takes pride in making each experience special, and it’s wonderful to see that reflected in your feedback. We can’t wait to welcome you back!
Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up.
Business response:
We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!
Got 4Runner in for first oil change and routine maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything with exceptional efficiency and attention to detail. Highly recommended.
Business response:
Thank you for sharing your experience with us! We're glad to hear that your 4Runner's first oil change and routine maintenance went smoothly and that Tanner's efficiency and attention to detail stood out during your visit. We appreciate your patience with the brief wait and are thrilled to know you recommend our service. Looking forward to helping you keep your vehicle running at its best!
Tanner is very professional and a pleasure to do business with. I will continue to work with him in the future.
Business response:
It's fantastic to hear that Tanner provided you with such a positive experience! We’re glad to know he made your visit enjoyable and professional, and we look forward to continuing to assist you in the future. Thank you for sharing your feedback!
Prompt service and had a great advisor. I was in and out in 45 min
Business response:
We're delighted to hear that you had a great experience with us and that our prompt service and advisor made your visit quick and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Very pleased with Carey will return for service would recommend Carey to my friend and family
Business response:
It's wonderful to hear that Carey made such a positive impression on you! Knowing that you would recommend Carey to your friends and family is the highest compliment we could receive. We're grateful for your feedback and look forward to welcoming you back for your next service visit.
I’ve been in the Auto industry for 35 years (retired) and the speed, efficiency and customer service at BCS Toyota is something I have never seen before. Great job, I’ll be back! And special thanks too Bobby Hall for making a simple oil change quick and painless!
Business response:
Coming from someone with 35 years in the auto industry, your praise means a lot to us! We're thrilled to hear that our speed, efficiency, and customer service stood out, and we're delighted Bobby Hall made your visit seamless. We’re committed to maintaining that level of service, and we look forward to welcoming you back in the future. Thank you for sharing your experience!