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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I am grateful and comforted by the professionalism and quality of service I always receive at BCS Toyota.
Business response:
Thank you for sharing such heartfelt feedback! It’s incredibly rewarding to know that you feel grateful and comforted by the professionalism and quality of service at BCS Toyota. We strive to create a welcoming and supportive environment for all our customers, and your trust in us means the world. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Your satisfaction is our top priority!
Heather went above and beyond, I asked her about the security box - not related with the service - and she answered me promptly. Thanks
Business response:
It’s great to hear that Heather went above and beyond to assist you! We're glad she could provide the information you needed about the security box so quickly, even though it wasn’t directly related to your service. We truly appreciate your feedback, and Heather is a valued part of our team for exactly this kind of care and attention. If you ever have any more questions or need assistance, don’t hesitate to reach out!
I always receive exceptional service at this dealership and they did an excellent job once again
Business response:
We're so glad to hear that you consistently receive exceptional service when visiting us! It’s wonderful to know our team delivered once again, and your continued trust means the world to us. If there's anything more we can do, we’re always here to help. Thank you for your kind words and loyalty!
The customer service was great. You didn't try to xx me, which is greatly appreciated. Get rid of the GPS tracking package.
Business response:
We’re glad to hear that you had a positive experience with our customer service and appreciate your honest feedback. It’s important to us that you feel respected and never pressured, so we’re pleased to know that was reflected in your visit. Regarding the GPS tracking package, we value your input and will definitely take it into consideration. Thank you again for sharing your thoughts with us! If there's anything else we can assist you with, feel free to let us know.
Convenient location, excellent in sending service reminders. Tony always does an excellent job of reviewing the vehicle inspection results and providing recommendations for future services due at the next inspection.
Business response:
We’re delighted to hear that you find our location convenient and appreciate the service reminders! It’s fantastic to know that Tony consistently reviews the vehicle inspection results thoroughly and offers valuable recommendations for future services. Providing you with clear and helpful information is our priority, and it’s wonderful to see that reflected in your experience. Thank you for sharing your thoughts with us, and we look forward to serving you again in the future!
Trevor was awesome Dealership forced us to purchase gps tracking for 1 year which we definitely did not want
Business response:
We’re glad to hear that Trevor provided you with excellent service! However, we apologize for your experience regarding the GPS tracking requirement. We strive to be transparent and respectful of our customers’ preferences, and your feedback is important to us. Thank you for sharing your thoughts, and we’ll take this into consideration as we continue to improve our services. If you have any further concerns, please feel free to reach out!
Very profesional people with a lot of experience and also very fas service I will recommend them
Business response:
We truly appreciate your kind words! It’s great to know that you experienced professional service from our knowledgeable team and that we could assist you quickly. Your recommendation means a lot to us, and we’re grateful for your trust. If there’s anything else we can do for you in the future, please don’t hesitate to reach out!
They are very welcoming and knowledgeable about the vehicles a pleasure to deal with. Thanks
Business response:
We’re thrilled to hear that you found our team welcoming and knowledgeable! Providing a pleasant experience is our goal, and it’s fantastic to know you felt that way during your visit. Thank you for your kind words, and we look forward to helping you again in the future!
Great experience. Tyler is a top-notch sales man friendly, helpful, and knowledgeable. Would recommend 10/10.
Business response:
We're thrilled to hear you had such a great experience! Tyler is indeed a top-notch salesman, and we’re glad to know his friendly, helpful, and knowledgeable service made a positive impact on your visit. Your recommendation means the world to us, and we appreciate your kind words. If you ever need assistance again, don’t hesitate to reach out!