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Budget Brakes
- Auto Repair
- Nashville, TN
About this business
Location details
4537 Nolensville Pike, Nashville, TN, 37211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The visit started off wrong as the service guy asked what kind of “work” that I do. I assume he asked as I’ve brought in several different vehicles for repair over the last few weeks. This made me completely uncomfortable. The staff inside are very inattentive, forgetting to check customers in after sitting 20-30 mins while waiting. Also, once the break inspection is done they take forever to get to you, to let you know what’s going on. While I appreciate the brake inspection, if I come in for something specific please fix w... read more
Business response:
Hi, Montrell. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!
Worst service I have ever seen they tell you 25 minutes for Wheel Alignment it took 3 hours they told me one car ahead of me they keep putting cars in the garage I will never go there again and don't recommend this place and price they have sign outside said $59 they charged me $102 .
Business response:
Hi, Fuad. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!
Did a 👍. I would recommend BB to anyone that needs Brake work done. Very nice atmosphere and very courteous employees
Everyone is really respectful and the work was done in a timely manner that explained to me an easy to digest terms. The guy working in the front named Zachary was great to work with. Would definitely refer a friend in the future!
Business response:
Hi, Hunter. We are thrilled to learn that you had a positive experience with us!
Awesome staff with great service
From the phone call to make the appointment to the minute I picked up my car and left, I was treated with professional customer service and kindness. Zachary even put coolant in my car for me! Above and beyond. Very happy with the care given. My car is running perfectly. Thank you!
Business response:
Hi, Mergo. Thanks for taking the time to share your positive experience. We truly appreciate it!
The service manager Zachary was very friendly and helpful in greeting me and diagnosed my brakes issue quickly and accurately. The mechanic, Tyler did a perfect job of rebuilding my brakes - they now work perfectly I am highly pleased with the experience and will recommend Budget Brakes to my friends.
They seriously were awesome! Straight to the point great guys!
Business response:
Hi, Wayne. We appreciate the kind words and are glad we could provide you with a positive experience!
I was called and asked to return to the store . This it was put on the rack and everything was fully explained. Was also advised to have it checked out by a specialist that worked on the electronics parts of the break system.
Frequently asked questions about Budget Brakes
How is Budget Brakes rated?
Budget Brakes has a 4.5 star rating with 1,036 reviews.
When is Budget Brakes open?
Budget Brakes is open now. It will close at 5:00 p.m.