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Budget Brakes

4.5

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Location details

4537 Nolensville Pike, Nashville, TN, 37211, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.51,036 reviews
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Ernest S.'s profile image
Ernest S. 
6 months ago

Two weeks after having work done all my break sensors went off. Took it back to the same shop. They didn't put it on the rack to see if it's was something that came out or loses while they had it up. He put a code reader on the vehicle and told me it was a sensors and they don't work on them. There are 3 sensors around the breaks that could have been disconnected by mistake but they didn't even check. The price is anywhere from $89 to $350. Dollars just for the sensors. I paid $1649 for two vehicles breaks and now my have ... read more

Business response:

Hi, Ernest. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Donna,dan P.'s profile image
Donna,dan P. 
6 months ago

Felt like there was a plan to add cost to my visit. Just needed my front pads replaced due to normal wear. Was told I needed new rotors and tubes. Technician that test drove my truck said there was motion when breaking. I totally disagree. Paid $100 for pads that should have been under warranty. Not pleased with the game that was played. I understand you make your profits adding scope to each visit but this was a warranty visit that was handled wrong !!!. 

Ray W.'s profile image
Ray W. 
7 months ago

I am a new customer to Budget Brakes and needed an honest evaluation of my 2016 Honda Fit brake condition. I was shown wear to rotors on front wheels but also the need only of adjustment for the back. They also brought to my attention one lug bolt on each wheel was lacking and suggested I got to O ‘Reilly and pick up 4 which they would put on at no cost. 

Marlon O.'s profile image
Marlon O. 
7 months ago

Excelente, muy amables , 

Hayes N.'s profile image
Hayes N. 
7 months ago

The manager and staff were very knowledgeable and helpful in understand my vehicle ‘ s conditions . The made it possible for me to get the repairs necessary to make my vehicle safe and serviceable being ex - military and having been in Vehicle Operations I really appreciate your staff . 

Ron S.'s profile image
Ron S. 
8 months ago

Great excellent work 

Business response:

Hi, Ron. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Martha J.'s profile image
Martha J. 
8 months ago

I went to budget and told them how my car was acting. The technician drove it came back and they told me that I needed brake pads and rotors. I paid them $950, and I got in the car drove It, went down the street returned to budget breaks. Where I spoke with Joel, he drove my car and told me that he was sorry, but it was not my brakes pads or rotors. He thought that my transmission was possibly slipping and that to take it and have a transmission flush done. And hopefully that was going to do it. He replied again that he was ... read more

Business response:

We appreciate your feedback, Martha. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Az A.'s profile image
Az A. 
9 months ago

Piss poor service. I waited 48 minutes here just to be told they can’t give my truck an alignment because I’m a dealership. Wasted my time and the employee just handed me my key with no explanation. Just we don’t do dealer cars and bye 

Business response:

Thank you for sharing your thoughts, Az. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

Rochelle T.'s profile image
Rochelle T. 
9 months ago

Still making noises he said it would stop after they done what they did I paid $186.18 seems like for nothing 

Business response:

Hi, Rochelle. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 1,036 reviews. 

When is Budget Brakes open?

Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.