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Budget Brakes

4.5

About this business

Location details

4537 Nolensville Pike, Nashville, TN, 37211, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.51,005 reviews
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Ro S.'s profile image
Ro S. 
a week ago

Stop attempting to over sale products to customers using scare tactics. I was warned before but it was ridiculous. I was then given attitude after I declined. 

Business response:

We appreciate your feedback, Ro. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Balaanji G.'s profile image
Balaanji G. 
3 weeks ago

Paid $610 for Two front rotors and brake pads. They didn’t even bother to tell me if they were low end or high end, it was a rip off. Wouldn’t go back or recommend 

Business response:

Hi, Balaanji. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Jennie S.'s profile image
Jennie S. 
3 weeks ago

Let’s see you’re not gonna like this. I got 17 texts in the last hour to give a review. This is a metaphor for how you do business: high-pressure sales overpriced and when I’m walking out the door all of a sudden the prices get lower I will not be back. it feels like a scam. Everything is shady and sketchy and I’ve been a customer for years. I went to two different locations and had the same behavior in both. 

Business response:

Hi, Jennie. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Juan R.'s profile image
Juan R. 
2 months ago

I’ll never recommend this place and I’ll never go back worse service ever and such a liar people 

Business response:

Thank you for sharing your thoughts, Juan. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

Francis M.'s profile image
Francis M. 
2 months ago

Muy buena atención 

Jonque R.'s profile image
Jonque R. 
2 months ago

I wanted to take a moment to thank Tyler, David, and Zachary for doing an outstanding job on my vehicle. I originally came in thinking the noise I heard from my front tires was due to the brakes, but it turned out to be an issue with my suspension—something I had previously paid over $1,700 to have repaired at a dealership. Zachary quickly recognized that the vehicle wasn’t safe to drive and explained that the problem needed to be fixed properly. I really appreciate the honesty and professionalism. Thank you all for working... read more

Business response:

Hi, Jonque. We appreciate the kind words and are glad we could provide you with a positive experience! 

Montrell K.'s profile image
Montrell K. 
2 months ago

The visit started off wrong as the service guy asked what kind of “work” that I do. I assume he asked as I’ve brought in several different vehicles for repair over the last few weeks. This made me completely uncomfortable. The staff inside are very inattentive, forgetting to check customers in after sitting 20-30 mins while waiting. Also, once the break inspection is done they take forever to get to you, to let you know what’s going on. While I appreciate the brake inspection, if I come in for something specific please fix w... read more

Business response:

Hi, Montrell. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Fuad K.'s profile image
Fuad K. 
2 months ago

Worst service I have ever seen they tell you 25 minutes for Wheel Alignment it took 3 hours they told me one car ahead of me they keep putting cars in the garage I will never go there again and don't recommend this place and price they have sign outside said $59 they charged me $102 . 

Business response:

Hi, Fuad. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Glenda C.'s profile image
Glenda C. 
2 months ago

Did a 👍. I would recommend BB to anyone that needs Brake work done. Very nice atmosphere and very courteous employees 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 1,005 reviews. 

When is Budget Brakes open?

Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.