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Bulldog Security Services
- Security Services
- Houston, TX
About this business
About Bulldog Security Services OUR MISSION At Bulldog Security Services, your home is our business. Protecting it is what we do. Driven by our desire to keep our neighbors safe, our customer first mentality has awarded us an A+ BBB rating. With a focus on smart security and an eye for innovation, we offer the convenience of a truly connected home; providing continued peace of mind 24/7. Our mission is simple- to help keep you, your loved ones, and your property safe. Our job is to help protect what is most important to y... read more
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jalen was amazing!!! He was very professional, answered EVERY question I had, completed the work in a timely manner, and provided a great experience! I also worked with Gio in the beginning and would give Gio 5 stars too!!! He was very patient with me, effective communication, and got me taken care of.
Business response:
Allie, Thank you so much for your kind words. We are thrilled to hear you enjoyed your experience with your account team, Jalen & Gio. Being family owned, it's important to us that you receive a personalized experience centered in education; arming you to make an informed decision. We're glad you felt that level of care. We'll be sure to share your review on our internal portal so both Jalen and Gio can be recognized for their stellar service! Thanks so much for taking the time to share :)
Our installer Justin was AMAZING!!!!!!!!!! He was so personal and informative. Seriously, best installer of any product we have ever had!
Business response:
Lisa- Thanks so much for the 5-star review! We are thrilled to hear that Justin was "the best installer of any product you've ever had". Being family-owned, that feedback is so important to us. I'll be sure to share your feedback on our internal portal so he can be recognized for his AMAZING service to you. Thanks for sharing, we appreciate you taking the time.
Aaron was extremely competent. He was so patient and courteous. He answered every question and completely explained how the system worked.
Business response:
Elaine, Thank you so much for your kind words. We are thrilled to hear you enjoyed your experience with Aaron. Though we're the #3 ADT Dealer, we're family owned and providing personalized service centered on education is of the utmost importance. We're glad you felt that with Aaron. I'll be sure to share your review on our internal portal so he can be recognized for his stellar service to you. Thanks for taking the time to share with the BBB community- you are appreciated!
Service was fast and on-point. Really clear with what they found and answered all questions. Pricing and features were also acceptable. I'm really happy with with the service and hopefully a safer home.
Business response:
Hi Juan! Thanks so much for your glowing review! Being family owned, providing a personalized experience for our customers is so important to us. I'm thrilled to hear you enjoyed it. I'll be sure to share internally so your security team is recognized for their stellar service to you! Thanks again for sharing- we appreciate you!
Excellent service! I felt comfortable with them inside my home. They were also very helpful in helping me decide what was essential vs optional to secure my home to level I was wanting. Pleasure to deal with.
Business response:
Mary, thanks so much for your sharing with the BBB community! Being family owned and operated, we're so thrilled to hear you enjoyed your personalized experience with our team and felt they were a "pleasure to deal with". I will certainly share your glowing review internally so your account team can be recognized for their stellar service to you. Thanks again, you are appreciated!
Que did a great job explaining all of the work he was going to do. He also reviewed potential security risks and suggested solutions to those problems.
Business response:
Christopher, I'm thrilled to hear you enjoyed your experience with Que. We aim to provide a personalized experience and I'm so glad you felt that level of care from Que. I'll be sure to share your kind words on our internal portal so he may be recognized by his managers and peers for providing such stellar service to you. Thanks for taking the time to share with the BBB community, we appreciate you!
Installer was very knowledgeable and helpful. So far happy with the alarm system. And the company followed up with us next day. Happtvro give 5 stars
Business response:
Cynthia- Thank you so much for your 5-star review of your experience with our team. We are so happy to hear you enjoyed it! Being family-owned, your happiness it of the utmost importance to us. We're glad you felt that level of care. Should you ever need anything else, you can always call our dedicated customer service team at 832.585.0725. Thanks again for taking the time to share your feedback with the BBB community, we appreciate you!
Mason D**** with Bulldog Security Services is wonderful!! I couldn't ask for a better installation expericence. Mason was professional, courteous, and attentive. I appreciate how informed Mason kept me throughout the process. He answered all my questions and ensured I understood how to use the new console, door lock and doorbell video. I can't exclaim enough how awesome Mason is. He has a great sense of humor and awesome work ethic. I appeciate the high level of customer service I received and look forward to working with Ma... read more
Business response:
Nedra, Thank you so much for your 5-star review of our services! Being family-owned, providing a personalized experienced centered on education is a priority for us. We're so thrilled to hear you felt that level of care. I'll be sure to share your feedback on our internal portal so Mason can be recognized by management (and his peers) for a job well done. Thanks so much for taking the time to share, we appreciate you!
The entire experience was professional and their staff is awesome. Mike was outstanding on the installation and I am completely satisfied.
Business response:
Mr. A****- Thanks so much for your 5-star review! Being a family-owned ADT Dealer, your satisfaction is of the utmost importance to us. We're thrilled to hear your experience was "awesome" and that Mike did an "outstanding" job. I'll be sure to share your feedback on our internal portal so he can be recognized for his stellar service to you. Thanks so much for taking the time to share, we appreciate you!
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.9 star rating with 2,342 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.