This profile has been claimed by the business owner or representative.
Bulldog Security Services
- Security Services
- Houston, TX
About this business
About Bulldog Security Services OUR MISSION At Bulldog Security Services, your home is our business. Protecting it is what we do. Driven by our desire to keep our neighbors safe, our customer first mentality has awarded us an A+ BBB rating. With a focus on smart security and an eye for innovation, we offer the convenience of a truly connected home; providing continued peace of mind 24/7. Our mission is simple- to help keep you, your loved ones, and your property safe. Our job is to help protect what is most important to y... read more
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional, friendly l. Did an excellent job. Both Dennis and Matt were amazing.
Business response:
Hi Teresa! Thank you so much for your kind review of our services. We're thrilled to hear you enjoyed your experience with us. Being family owned, it's of the utmost importance to us. I'll be sure to share your review on our internal portal so Dennis and Matt may get recognized by their peers for their stellar service to you. Should you ever need anything, our customer service team is standing by to help @ 832.585.0725. Thanks again for taking the time so share your feedback with the BBB community, we appreciate you!
Aaron was amazing, he did a great job thanks for everything ??
Business response:
Thank you for your 5-star review Ervin! We are so thrilled to hear you enjoyed your experience with us. Being the #3 ADT Dealer in the US, that's certainly what we strive for! I'll be sure to share your feedback with Aaron's Manager so he is recognized for his stellar service to you. We appreciate you taking the time to share with the BBB community!
Amazing customer service. Clean and professional. Thank you for helping our family feel safe
Business response:
Hi Erik, my name is Melissa and I'm Bulldog/ADT's Corporate Director. I couldn't be more thrilled that you enjoyed your experience with us. Being family owned, it's so important our customers receive "amazing customer service"- we are so happy you felt that. I'll be sure to share your feedback internally so your account team can be recognized for their stellar service to you. Thanks again for taking the time to share, we appreciate you!
My installer was Mason, he was very nice and knowledgeable. No complaints would definitely recommend.
Business response:
Kimberly- Thank you so much for your kind review! I'm thrilled to hear that you enjoyed your experience with Mason. I'll certainly be sure to share your feedback with his boss so he is recognized for his great service to you. We appreciate you recommending us to the BBB community! Should you ever need anything, you can reach us @ 832.585.0725. Our customer care team is standing by to help with your every need.
Over all the service was very good. The door-to-door rep, Reese, was very polite and professional. The installer, Gerardo, was very informative. He was able to clear up some miscommunication between us and tue sales person about the equipments capabilities and helped us in makeing a more informed decision about what we wanted. He assisted in adjusting our contract and ended up with a system that better fit our needs and expectations.
Business response:
Joshus, Thank you so much for your taking the time to share your feedback with the BBB community. We are so happy to hear you enjoyed our experience with us. Being family owned and operated, providing our customers with a personalized experience is of the utmost importance to us. We are glad to hear you felt that with Reese and Gerardo! I'll be sure to share your review with their Manager's so they can be recognized for their stellar service to you. Thanks again for sharing!
The person who assisted me was Stefan and he was very professional and listened well to where I wanted devices to be placed in my home. Other products were offered but never pushed which I really appreciated. It was very pleasant experience.
Business response:
Ms. Brabson, Thank you so much for your kind words. I am so happy to hear that you enjoyed your experience with Stefan! Being family owned and operated, we strive to provide superior service. It's great to hear when our customers feel our team's sincerity in our approach to helping to get you protected. I'll be sure to share your feedback with Stefan's Manager so he can be recognized for his stellar service. He will be thrilled. Thanks so much for taking the time to review our services, you are appreciated!
The other ADT reps that came to my house after we moved in were aggressively pushing cameras& I wasn’t interested. When Johnny stopped by I was hesitant at first but decided to get the system. He was very helpful & not pushy. He never pushed extra stuff & he actually listed to my needs. The installer was also very helpful even though I can’t remember his name. I would recommend Bulldog & Johnny to my friends.
Business response:
Hi Butch, thank you so much for your kind review! We are thrilled to hear you enjoyed your experience with our team. Being a family-owned ADT Dealer, you get the best of both worlds. Protection by the #1 monitoring service in the country AND a personalized experience centered around your home and unique needs. We are so glad to hear you felt that Johnny and the team. I'll be sure to share your review on our internal portal so he can be recognized for his stellar service to you! Thanks so much for sharing :)
Products, service, and staff were great. The sales person wows you with how much the equipment costs and then tells you its all free. That's what gets you to sign up. My issue is that you get 7 total sensors that are only good for doors. The 4 that are for Windows are obsolete. Then they hit you with a punch to the gut. The upgrade prices are ridiculous. It seems as if they are trying to recoup the $$$ that the you saved with the sales person. The upgrades cost $5,000 & $3,000 or $1,600! I got the service because of the $$$ ... read more
Jason ****was very friendly and professional. He reviewed all of the options we had for installation. He gave us several choices and let us make the final decision. I would refer him to anyone wanting a security system.
Business response:
Mack, Thank you for taking the time to review us! I'm so happy to hear you enjoyed your experience with us, particularly Jason. Being a family owned company, our priority is helping to protect families like our own. Providing you with a personalized experience is a priority for us which is why we offer customized packages- so you can design your home protection exactly how you want it! I appreciate your kind words towards Jason- I'll be sure to share your review internally so he gets recognized for his great service to you. ... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.9 star rating with 2,342 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.