This profile has been claimed by the business owner or representative.
736 Grove Rd, Midlothian, VA, 23114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2.5 Star : Likely to Recommend 3 Star : Repair Quality 0.5 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3.5 Star : Customer Service
2 Star : Likely to Recommend 4 Star : Repair Quality 1.5 Star : Customer Service It took way longer than it should have for the repair and I had to keep contacting them to find out the status of my car they would always apologize but then keep never contacted me The next week so they need to really work on their customer service and I talked to the manager about that
2 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service I had to reach out multiple times for updates on my repair. The length of time the repair took was frustrating but I understand the back lot of. Delays on parts but expect more proactive communication when these delays occur
0.5 Star : Likely to Recommend The car is still in the shop 0.5 Star : Repair Quality We still do not have the car back !!!!! 0.5 Star : Customer Service Still do NOT have the car!!!!
0.5 Star : Likely to Recommend 4.5 Star : Repair Quality 1 Star : Customer Service
0 Star : My Experience The paint was stretched under the driver side brake light and yet to hear what will be done
0 Star : My Experience When I first had my accident back in July I was not expecting to be waiting to get it fixed until December. It was just my passenger side mirror after all. The first time I came in was about a week after the accident and they quoted me 320 or something close to that. Then they told me that I have to wait for the part to be ordered and it would be a while, never was given a time frame. So I wait for a month and then another and still no word. So I called and they still didn't have the part. Skip to Dece... read more
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 4 Star : Customer Service
Caliber Collision has a 4.6 star rating with 580 reviews.
Caliber Collision is open now. It will close at 6:00 p.m.