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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.18,575 reviews
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Theril's profile image
Theril 
7 years ago

Exceptional experience. I have purchased a lot of vehicles and have certain dealerships that I usually work with. This was the first time I had ever walked into Camelback Ford and I was very impressed with how I was treated. It was actually as good as any experience I have had buying a car. Salif Doumbia and Rick Kenworthy were my sales representatives and we were able to complete the transaction in less than an hour!! I got the truck I wanted for a reasonable price, and a quick market price for my trade, with no unnecessary... read more

Business response:

I am so happy to hear that our team looked after you so well during your visit here. Thank you for taking the time to share about your fantastic experience with us. We are so happy you made the decision to check out Camelback Ford and Lincoln. We will certainly look forward to assisting you in the future with whatever you may need. - Jill Chafitz Director of Customer Relations 

hattrick350's profile image
hattrick350 
7 years ago

Camelback Ford saves the day Needed a car and fast! Camelback Ford stepped up to get the car I needed at the perfect price. Tony, Edgar, and Sabeur were simply amazing. Very professional and thorough. This has been the best car buying experience ever! I will definitely buy again from Camelback Ford. 

Business response:

We are so glad to hear that you enjoyed your experience here, ! I hope you are enjoying your vehicle . We are always here if there is anything else you need. Thanks, Jill Chafitz - Director of Customer Relations 

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MariahIrish 
7 years ago

Great buying experience Omar Perez and JJ did an amazing job of helping my Mother get into a preowned truck. They were friendly, fun, and best of all very respectful. They took all of her concern into consideration and got the deal done. Thank you!! Omar Perez is a great Sales Consultant! Be sure to ask for him if you are in the market for a new vehicle!! 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

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AshleyS. 
7 years ago

Best Dealership Experience Yet! My first time purchasing a new vehicle, on my own, was a breeze with Eric! I have spent time in several dealerships over the last four months and had not been treated with even a fraction of the respect, understanding, and genuineness that I was shown while visiting Camelback Ford. Eric, Herb, and Art all individually exceeded my expectations and I am grateful to have had them on my side during this experience. They went above and beyond to get me in my new 2018 Ford EcoSport and I couldn't be... read more

Business response:

Customer service is our #1 priority and we thank you for recognizing our efforts! 

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Aclc1288 
7 years ago

Change to a different car Great service and amazing people. They all try to make you feel welcomed, they very funny, offer snacks. They really try to make your time there pleasant, Jose Alvarado made everything super fast and easy for my Dad and Myself. Thank you to everyone 

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

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Aznonrev 
7 years ago

Exemplary sqles staff I have purchased new/used Ford trucks at several Ford dealerships around the state of Arizona and one in Nevada over the past 40 years. As a result it is needless to say that I have experienced many varying degrees of customer service. That being said, I want to take this opportunity to applaud Camelback Ford for providing me what one could only describe as the highest quality customer service I have experienced yet while purchasing another truck. Most of the reason for my satisfaction with Camelback Fo... read more

Business response:

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this! 

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RyanG 
7 years ago

Great service, Happy Customer, Highly Recommend I had the opportunity to get a new Ford Explorer and in doing so worked with Eric and Herb at camelback ford. I wasn’t the easiest customer. I showed up without having done much research or planning, I knew I likely had unreal expectations but figured we will check out options. Planned to try and turn in a lease of my Infiniti and purchase a new Edge. But I wanted to do nothing down and keep my payment same. Eric, Herb and team warned me it may be tough, showed me car options a... read more

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

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AzFordGuy 
7 years ago

Fair price, fair trade, happy camper Bought a great 2017 STX from Camelback Ford. After some negotiations, we agreed on a fair price and trade in. Omar and JJ were great during the sales process, and Arthur was quick with the finance. Also not pushy. Part of the agreement was that they would install an OEM backup camera. I personally want to thank Herb, the GM for getting it done through the Service Dept in a timely manner. 

Scott E's profile image
Scott E 
7 years ago

Both Eric & the dealership were AWESOME I was looking for months for a SUV & wasn't satisfied with anything I was finding on the market. I went to this dealership & was fortunate enuf to meet Eric in New car sales. He actually LISTENED to all that I wanted, what I didn't like & made suggestions from there. No heavy sales tactics AT ALL which I appreciated. He was very knowledge, friendly, and foremost patient cuz I'm not easy to please! He & dealer finance spent HOURS trying to get me what I wanted at A GREAT PRICE & I still... read more

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 8,575 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open tomorrow at 8:00 a.m.