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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Intermittant & new (to me) dealer Camelback tried to fix the MKT after Fiesta Lincoln refused to be my dealer because I was unwilling to accept the bs they were trying to give me. BEWARE of FIESTA! Anyway, Lincoln factory put me with Michael at Camelback. He handled the problem quickly and professionally. I was a great change. Don't hesitate to use Camelback service, and, I would guess, sales.
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
Great salesman (Jason) and great Finance person.. My 2017 Explorer (previous dealer loaner vehicle) was not properly checked out prior to putting it on the sales lot. Rear bucket seats (motorized) don’t work? No manuals in vehicle. Dealer is correcting..
Business response:
Thank you for your review, Robert! We are happy to hear that our dealership is working with you to make this right! We appreciate your business! Please don't hesitate to reach out if you have any other questions or concerns!
Quick and painless In my search for a 2008 F150 platinum with very specific options I decided to get on TrueCar. Within minutes of sending out my search criteria I was Inundated with calls. Rudy with camelback ford sent me a text telling me he had what I needed. I told him to call me which he did. The rest is history. We made a deal over the phone. They gave me a very competitive price. The next day I went down and picked up my new vehicle. No pressure, no bs, good people.
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Amazing Experience I went in looking for a used F 150 and I ended up buying a new f 150 Sport 4x4. I was very please with our sales person Miguel Gonzalez. He never made us feel pressured and was very patient with all our questions and concerns. I am not an easy customer and they all did a great job. Miguel was able to get us approved something we had difficulty at other dealerships and we couldn’t be happier with him. I highly reccommend you asking for him. He’s the most patient guy in the world and knows his stuff. Overall... read more
Business response:
Thank you for your great review, Mario! It is wonderful to hear that Miguel made your visit with us fantastic! We truly appreciate the opportunity to earn your business and we look forward to working with you again in the future!
Camelback Ford Sales and Service Camelback Ford is an awesome dealership. The employees are friendly not hounding you and they will do all they can to get their customers the best deal. Their personalities makes you feel like they have known you forever. They are like one big happy family. You leave there feeling good that you did business with them. The Service team is also as awesome as the Sales people. Very informative down to the point. Thank you Camelback Ford for giving such great service .
Business response:
Thank you for your wonderful review! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your business! We'll see you next time!
Service Area First of all I would like to apologize to Josh Brooks for his rating on his service. He is a very honest and straight to the point service rep. I have dealt with him for 3 years and would want any other. Josh, please accept my apologies and I would love to keep you as my service rep for my new vehicle. He is the best.
Business response:
Thank you for your wonderful review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Camelback Ford! We really appreciate your continued business and we'll see you next time!
Excellent Great experience and nothing more to say. Everyone was helpful and nice. Visited the area more than one one time. Each time everyone was considerate and helpful.
Business response:
Thank you for your great review! We really your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Greatest car buying experience to date! After my vehicle was totaled in an accident my husband and I were in the market for a new car. We went to Camelback Ford Lincoln and worked with Marcos. He was professional, honest, and relatable. We had our two children with us and Marcos was amazing at keeping them occupied while we worked with finance. He never made us feel pressured to buy a vehicle and really seemed to care about what was right for our family. If you go to Camelback Ford Lincoln, ask for Marcos. I feel confident y... read more
Business response:
Thank you for your review, Melissa! We’re glad you enjoyed working with Marcos! We’re proud to have him on our team as he exemplifies our values. We appreciate your business and we look forward to a long relationship with you!
First Oil Change I recently took my truck in for the first oil change and was scheduled with Charlie Shepherd. He was wonderful! The service area was very busy but he acted like I was the only customer there. He asked questions so that he was able to provide the best service for me, and recommended services that I would need in the future. When I told him that it was difficult to get the truck in due to my work schedule he let me know that I could bring it in after work and receive a loaner to get to work. During this servic... read more
Business response:
Thank you for your fantastic review and recommendation! Customer service is our #1 priority and we thank you for recognizing our efforts. We truly appreciate the opportunity to earn your business and we'll see you next time!
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 7,749 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.