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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.17,748 reviews
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kday1234's profile image
7 years ago

Awesome Experience!! I was in need of a new car after my car caught on fire and decided to look at the Ford Eco Sport. I did all of my research online and was even able to text a sale representative before I arrived. They were very helpful over text. Once I arrived, Rudi was waiting for me and the Eco Sport I had looked at online was already pulled in the front and ready for a test drive. Rudi was very helpful and friendly. While I was waiting for all of the financial information, he was very friendly and conversational. I e... read more

Business response:

Thank you for the wonderful review and recommendation! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Camelback Ford! We really appreciate your business and we wish you many happy miles in your new car! 

Azlimey's profile image
7 years ago

Best purchasing experience I’ve ever had Assistance without pressure. Helpful staff let me choose what I wanted, providing information, test drives and time to consider. A special shout out to Miguel, Eric and their sales manager Arnold. 

Business response:

Thank you for your wonderful review! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Camelback Ford! We really appreciate your feedback and we hope to see you here again! 

Domi1234's profile image
7 years ago

EXCELLENT EXPERIENCE For the past few weeks ive seen videos on facebook of rudi helping people get into cars something told me he was my guy after coming into the dealership i was very nervous and after 10mins of meeting rudi i felt comfortable and more relaxed he made sure i knew it was going to be ok and quick process and exactly what it was very easy quick process and i would recommend coming to camelback ford and make sure you ask for rudi he is the guy you need to see if you need a car or maybe you feel like nobody can ... read more

Business response:

Thank you for your fantastic review! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

Celeste Stanley's profile image
Celeste Stanley 
7 years ago

Happy Escape owner Thank you Rudi Mwonyonyi for your excellent customer service. From coming to me for the test drive to being available at my convenience, ready and prepared to wrap things up. Everything professionally preformed by very friendly team. 

Business response:

Thank you for your great review, Celeste! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Camelback Ford! We really appreciate your business. We'll see you next time! 

J. DuBoise's profile image
J. DuBoise 
7 years ago

Feels like family!!!!! While at Camelback Ford, the staff was very friendly, and felt like family! They work hard to match you with a vehicle that will fit your budget and lifestyle. Customer service seems to be a priority. Great job Rudi Mwonyonyi and team! 

Business response:

Thanks for the great review! Customer service is our #1 priority and we thank you for recognizing our efforts! We appreciate your business and we look forward to a long relationship with you! 

Sliver's profile image
7 years ago

Staff is very friendly Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles away from the dealership and drive to this service center because they can be trusted. 

Business response:

Thank you for your great review! We really appreciate your feedback! It is great to hear our staff has taken such great care of you! We look forward to working with you again 

azutsnyder's profile image
azutsnyder 
7 years ago

Awesome Experience From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them for years and love them. Krista in Service and Mike Martino in sales are complete professionals and truly value the customer experience. 

Business response:

Thanks for the wonderful review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We really appreciate your continued business! We'll see you next time! 

Rblake106's profile image
Rblake106 
7 years ago

Bought a 2018 Ford Fusion hybrid SE Had a great experience with them. It was crunch time so they were looking to make a deal quick. They gave me a great amount for my trade in and even more off of the new car. I won’t go to a different ford dealership. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

JD's profile image
7 years ago

Polite and professional Came in for service for a 2008 Escape Hybrid, out of warranty. Scott, my service advisor, was exceptional. The problem was actually diagnosed vs. just throwing parts at it. While not inexpensive (what dealership service is?), it ended up being less than half of the worst case scenario. I was treated well by the entire staff and wouldn’t hesitate to recommend them. 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 7,748 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open at 8:00 a.m.