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Camelback Hyundai

4.0

About this business

Location details

1500 E Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.03,463 reviews
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CODY HELGESON's profile image
CODY HELGESON 
6 years ago

Poor Communication, Bait Switch, Unprofessional We are in the market for a new 3rd row SUV and have it narrowed down to 1 of three makes/models - the Hyundai Palisade being one of them. After looking at the first palisade this dealership got yesterday - I lined up a meeting for my wife to test drive one the following day (today). First off after making the appointment I received 7 phone calls from the dealership from 3 different points of contact all "checking in on me" it was horrible internal communication as none of these... read more

Jaymueller's profile image
Jaymueller 
6 years ago

Buyer beware! On January 14th my daughter and I went to Camelback Hyundai to look at getting her a replacement vehicle after an accident. We were helped by Carlos who was friendly and took the time to answer any questions we had. We sat down and negotiated a deal on a new Elantra. It was a pretty good experience until we hit the finance stage. When we sat down to sign the papers we were first shown a contract that had my daughter’s name on it but showed the payment being about $50 higher than we had negotiated. When question... read more

Aimee's profile image
7 years ago

DO NOT BUY FROM THIS DEALERSHIP! Unprofessional finance people who tried to scam us then scream at us! Don’t ever buy a car from here! No one even said sorry we were treated this way! 

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juliesaul 
7 years ago

Horrible Experience Very upset with the whole process. Told to come down to purchase a car. Upon arrival, salesman had to drive 2 hours to pick up the car. I was left sitting there, tired and sick. No one offered me water and I had to ask. No upfront pricing. Treated poorly throughout the process and will not be buying my next car here. Car was delivered filthy and I had to detail it myself. Salesman never called to check on me and I had to reach out to him to get tint added. 

Barringtonh's profile image
Barringtonh 
7 years ago

Elantra The vehicle was not provided with a full tank if gas, bluetooth not set up, unprofessional language throughout the process, first service appointment not set up and i waited an hour plus just to get into finance when they were not at all busy. 

aigamber's profile image
aigamber 
8 years ago

Better customer services Marking sure that after the purchase the client is just as important as the time the were when you 1st approached them for the purchase 

tsnow19's profile image
tsnow19 
8 years ago

Poor Service, Rude Management I will not be returning to this dealership. I chose it because of geographical convenience and that was the biggest mistake I made in the whole process. I would have had less of a headache if I had gone to another dealership. 

cedalston68's profile image
cedalston68 
8 years ago

time Typical dealership experience. Advertise a low price to get you in. Haggle, haggle, haggle to get to a median price. 4 1/2 hours later you might meet in the middle 

dccivild's profile image
dccivild 
8 years ago

Nice experience, but took a long time. Nice staff, but took too long. I then had to drive back after I was half way home to resign a paper that wasn't prepared properly. 

Business response:

Thank you for taking the time to provide feedback on your experience. Our team enjoyed having you here and we hope to have the chance to work with you again. We wish you all the best with your new vehicle! 

Frequently asked questions about Camelback Hyundai

How is Camelback Hyundai rated?

Camelback Hyundai has a 4 star rating with 3,463 reviews. 

When is Camelback Hyundai open?

Camelback Hyundai is open now. It will close at 9:00 p.m.