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Camelback Hyundai
- Car Dealers
- Phoenix, AZ
About this business
Location details
1500 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a knock sensor fail and the car was not drivable, Sofia helped out and for the problem taken care of promptly. Excellent attitude and customer service.
Business response:
We are overjoyed to hear about your recent experience with us! A knock sensor failure can certainly be a stressful situation, and we are glad that our team was able to get you back on the road promptly. It is wonderful to know that you received attentive, efficient service during what could have been a very inconvenient time. Thank you for taking the time to share your kind words — feedback like yours truly means a lot to our team. We look forward to being here for you whenever you need us!
Kind, energetic and customer focused He's thoughtful and communicated incredibly well while delivering on his promises
Business response:
Thank you for taking the time to share such a wonderful review, AARONVELKY! It is truly gratifying to hear that your experience was marked by kindness, energy, and clear communication. Knowing that our team followed through on their promises and kept your needs at the forefront means a great deal to us. We are so glad you had a positive experience, and we look forward to continuing to provide you with the same high level of service in the future. We appreciate your trust and your kind words!
Great response time and effective communication about vehicle issues Superb customer service skills that are paramount
Business response:
We are grateful for your kind words and for taking the time to share your experience with us! Knowing that our team delivered prompt responses and clear communication about your vehicle's needs means a great deal to us. It is truly rewarding to hear that our customer service made a positive impression on you. We look forward to continuing to provide you with the same level of care and professionalism on your next visit!
The wait wasn't long and the service was great. My service person helping me was very informative about my car and what it needs
Business response:
Thank you for taking the time to share your experience with us! We are thrilled to hear that your visit went smoothly and that the wait time met your expectations. It is always our goal to make the service process as efficient and comfortable as possible. We are especially glad to hear that your service advisor took the time to keep you informed about your vehicle and its needs. Keeping our customers educated and confident about their cars is something we truly value. We look forward to seeing you again on your next visit!
Human experience. Attentive, professional, kind. I recently stopped responding to surveys until my recent experience with Sofia as she exemplified everything I value in a dealership/service experience. From initial engagement to final goodbye Sofia listened, paid attention and provided appropriate follow through and follow up as promised. Her style was authentic rather than performative for the sake of a 'perfect' survey.
Business response:
It's wonderful that Sofia's genuine approach and thorough follow-through made such a positive impression that it inspired you to share your experience. We truly value customers like you who recognize and appreciate the dedication our team members bring to their work. Thank you for taking the time to acknowledge Sofia's outstanding service at Camelback Hyundai.
The sales department was on top. I went to a different Hyundai dealership who didn't approve me, but Roger and Troy both made it happen! Their mannerism, they cared, and continued to work until I got what I needed and wanted. From stat to finish to follow up- a 10
Business response:
We are overjoyed to hear about your exceptional experience with our sales team! It's wonderful to know that Roger and Troy went above and beyond to make your car purchase possible when others couldn't. Their dedication to understanding your needs and working tirelessly to find the right solution truly reflects our commitment to every customer. Your recognition of their caring approach and professionalism means the world to us at Camelback Hyundai. We're thrilled that from start to finish, including the follow-up, your experi... read more
accomkdating rick was great, found difficult dashboard engine light. got me into immediate rent a car saving me lots of trouble
Business response:
We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that Rick was accommodating and able to help diagnose the difficult dashboard engine light issue you were experiencing. We're also pleased that we could arrange an immediate rental car for you, helping to minimize any inconvenience during your vehicle's service. Your recognition of our team's efforts means a great deal to us at Camelback Hyundai, and we look forward to continuing to provide you with excellent service in ... read more
All were excellent Jesus , Tyler , and Mike. Best car experience I have had in a long time. You won over a new client
Business response:
We are ecstatic to hear about your outstanding experience with us! It's wonderful to know that Jesus, Tyler, and Mike provided you with excellent service and made this your best car buying experience in a long time. Your kind words about our team mean the world to us, and we're thrilled to have earned your trust as a new client. We look forward to continuing to serve you with the same level of excellence at Camelback Hyundai.
The Camelback Hyundai maintenance department completed the oil change, tire rotation and software update promptly with zero issues.
Business response:
We are delighted to hear about your positive experience with our maintenance department. It's wonderful to know that your oil change, tire rotation, and software update were completed promptly without any issues. Your feedback reinforces our commitment to providing efficient and reliable service to all our customers. We truly appreciate you taking the time to share your experience with Camelback Hyundai.
Frequently asked questions about Camelback Hyundai
How is Camelback Hyundai rated?
Camelback Hyundai has a 4.1 star rating with 4,495 reviews.
When is Camelback Hyundai open?
Camelback Hyundai is open now. It will close at 8:00 p.m.