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Camelback Hyundai
- Car Dealers
- Phoenix, AZ
About this business
Location details
1500 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Sofia was very professional and friendly! It was very nice having her attend me, she kept me up to date with my vehicle! Thank you for an amazing service Sofia. You are amazing!
Business response:
We deeply cherish your wonderful feedback about Sofia and your experience at Camelback Hyundai. It's truly heartwarming to hear that Sofia provided you with such professional and friendly service while keeping you informed throughout the process with your vehicle. Your recognition of Sofia's dedication means so much to our entire team. We're honored that you chose Camelback Hyundai and that we could provide you with the amazing service experience you deserved. Thank you for taking the time to share your positive experience w... read more
Adam, the person who helped me was friendly, helpful, and efficient. He answered all my questions. I'd go back.
Business response:
We are utterly delighted to hear about your positive experience with us! It's wonderful to know that Adam provided you with friendly, helpful, and efficient service while thoroughly answering all your questions. We truly value customers like you who take the time to share their experiences. Your feedback means a great deal to us, and we're thrilled that you would consider returning to Camelback Hyundai. We look forward to continuing to provide you with the same level of exceptional service in the future.
There was a little confusion at first about what service I needed. There was a little confusion at first about what I needed to get done on my truck.
Business response:
Thank you for your review and for taking the time to share your experience with us. We understand that initial confusion about service needs can be frustrating, and we appreciate your patience as we worked through determining the right services for your truck. We're glad we could ultimately help you, and we truly value your feedback as it helps us continue to improve our customer experience. Your 4-star rating means a lot to us, and we look forward to serving you again in the future.
I loved that it was haggle free, they accepted my trade in for the exact amount they offered online a day or two before, and there was no pressure or sense of sales tactics influencing my decision to purchase a car
Business response:
We are thrilled to hear about your positive experience at Camelback Hyundai! Your feedback about our haggle-free approach and transparent trade-in process truly means a lot to us. We believe that car buying should be straightforward and honest, without the stress of negotiation tactics or pressure. It's wonderful to know that we honored our online trade-in offer and that you felt comfortable throughout your decision-making process. We strive to create an authentic, no-pressure environment where customers can make informed ch... read more
Service advisor Travis was helpful and communicated well describing the work in detail. The cost was high due to extensive time to install a small non mechanical part. Hyundai's design fault and not the service dept.
Business response:
Thank you for taking the time to share your experience with us. We're pleased to hear that Travis provided helpful service and communicated the work details clearly to you. Your recognition of his professionalism means a great deal to our team. We understand your concern about the installation cost and appreciate your understanding that the extensive time required was due to the part's design rather than our service process. At Camelback Hyundai, we strive to be transparent about all aspects of service, and we're grateful fo... read more
There seem to be a little confusion about what service I needed. I want to know that I am my vehicle is going to be taken care of properly.
Business response:
We genuinely appreciate your feedback and understand your concern about ensuring clear communication regarding your service needs. We recognize how important it is for you to feel confident that your vehicle will receive the proper care it deserves. Your experience highlights an area where we can improve our communication process. We value your trust in Camelback Hyundai and want to ensure that every interaction you have with our team is clear and thorough, so you can feel completely assured about the service your vehicle re... read more
Ricky always makes sure I get quick attention, he keeps me updated along the way, and is always looking out for my best interests.
Business response:
Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback about the exceptional service you received, and we're delighted to hear that you consistently receive quick attention and are kept informed throughout the process. It's wonderful to know that our team member is looking out for your best interests and providing you with the level of care you deserve. Your loyalty and trust mean everything to us at Camelback Hyundai, and we look forward to continuing to serve you with the... read more
Travis is very friendly. Helps me get in an out without issues. He's become my go to advisor
Business response:
We are privileged to have earned your trust and loyalty. It's wonderful to hear that Travis has provided you with such consistently friendly and efficient service, making your visits smooth and hassle-free. Having a trusted advisor like Travis makes all the difference in creating a positive experience at Camelback Hyundai. We truly appreciate you taking the time to share your feedback about his exceptional service and dedication to helping our customers.
Easy to schedule, Tune-up done promptly and customer service was excellent Ricky was very good!
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that scheduling was convenient for you and that your tune-up was completed promptly with excellent customer service throughout the process. Thank you for taking the time to share your feedback about your visit to Camelback Hyundai. We truly value customers like you who recognize the dedication our team puts into providing quality automotive care and professional service.
Frequently asked questions about Camelback Hyundai
How is Camelback Hyundai rated?
Camelback Hyundai has a 4.1 star rating with 4,461 reviews.
When is Camelback Hyundai open?
Camelback Hyundai is open now. It will close at 9:00 p.m.