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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This was only a Zaktek service with a buff added to maintain the paint, NO mechanicals. That service was excellent!
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. me with any further questions or inquiries.
Everything was great and it didnt take very long to complete the tasks.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. me with any further questions or inquiries.
Excellent service, as always! On time, professional, vehicle looked great on return
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. me with any further questions or inquiries.
Good customer service, detailed my vehicle and it looks amazing
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Ian Woolley is my service provider. He is outstanding and the mechanics are knowledgeable and professional.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Excellent customer service and technical expertise
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Very professional and courteous. Very glad we purchased our Subaru at Camelback Subaru.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
They did an 18,000 mile service when my car had only 10,700 miles... I think I shouldve gotten the 12,000 mile service? Seemed like an extreme upsell but whatever. I didnt get the free car wash that was promised either, but the car was taken care of.
Business response:
We would like to speak with you regarding your recent service visit as our records indicate we performed a 12,00 mile service which includes a tire rotation, oil change and multipoint inspection. We would like to speak with you to find out where the miscommunication might be. Please reach out to Russ Schwartzman, Service Director, at 602-847-8536, at your earliest convenience to discuss this further.
It took until the next day to finish service on my car, which resulted in a total of $141.01 Lyft charges the following day so that I could get to and from work. And I've been waiting for a daytime running light on backorder since 7/16/2022 (almost 10 months), and now I'm waiting on a backorder for a satellite antenna problem, and I fear it may take just as long. These all may be problems with VW parts supply and not this dealership.
Business response:
We appreciate your patience as the car industry is still feeling supply chain effects from Covid and we're doing our best to accommodate our customers. We would be happy to speak with you on any updates related to your parts, just contact our service department.
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,613 reviews.
When is Camelback Subaru open?
Camelback Subaru is closed now. It will open at 8:00 a.m.