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Camelback Subaru

4.3

About this business

Location details

1521 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.35,045 reviews
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2021 SUBARU ASCENT PREMIUM Owner's profile image
2021 SUBARU ASCENT PREMIUM Owner 
2 years ago

They always take good of me and my car when I go to Camelback Subaru. I would go to the Chandler Subaru dealership p, but since I didnt get my car from them, its hard to get an appointment and they wont give you a discount of 10% because I didnt get my car from them. I get better service and can get an appointment at Camelback thats why I drive from Chandler to them. I dont care about the 10% I want great service and I get at Camelback thanks Ian ! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 VOLKSWAGEN TIGUAN S Owner's profile image
2019 VOLKSWAGEN TIGUAN S Owner 
2 years ago

On time; cost estimate was 100% accurate; friendly efficient service techs; comfortable waiting area. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2023 SUBARU OUTBACK TOURING Owner's profile image
2023 SUBARU OUTBACK TOURING Owner 
2 years ago

Was called and informed that service was completed, upon arrival service was not completed. 

Business response:

We're a bit concerned and confused by this feedback. Please reach out to Russ Schwartzman, Service Director, at 602-847-8536 at your earliest convenience to discuss this further. 

2020 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner's profile image
2020 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner 
2 years ago

The driver's side window doesn't roll up or down now with one touch. I haven't figured out how to do it and my service writer is on vacation and I don't want to bother him. Annoying though. But everyone at Camelback VW is top notch! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2021 SUBARU CROSSTREK LIMITED Owner's profile image
2021 SUBARU CROSSTREK LIMITED Owner 
2 years ago

Great job. Appointment was on time and the work was completed faster than promised! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 VOLKSWAGEN GTI S/SE/AUTOBAHN/RABBIT Owner's profile image
2019 VOLKSWAGEN GTI S/SE/AUTOBAHN/RABBIT Owner 
2 years ago

Customer service was exceptional. Thank you 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2021 VOLKSWAGEN JETTA S/SE/R-LINE Owner's profile image
2021 VOLKSWAGEN JETTA S/SE/R-LINE Owner 
2 years ago

Great customer service! Thanks 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2023 SUBARU CROSSTREK SPORT Owner's profile image
2023 SUBARU CROSSTREK SPORT Owner 
2 years ago

My buying experience was the best and Subaru Camelback didn't disappoint when I returned for my first scheduled service. I truly appreciate the free Lyft ride to and from a doctor's appointment, that I was immediately informed that one of the car's tires had picked up a nail and that the repair would take a bit longer than usual. Excellent communication, great service. I love the Subaru brand Camelback Subaru's customer service. Great job guys! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2014 VOLKSWAGEN JETTA SE Owner's profile image
2014 VOLKSWAGEN JETTA SE Owner 
2 years ago

Took my vehicle in for a EPC light and check engine light. The problem was more complex then they thought and took a while to get It repaired. Took almost 2 mos due to diagnostic and staffing. Was finally provided a loaner car which was nice after a week of no vehicle. The problem now is that my EPC light came back on and I paid 1500 for a throttle body which the dealer said that was the problem. I will be contacting the dealer back today about the issue. 

Business response:

Please reach out to Frank Cheyney, Service Director, at 602-847-8539 at your earliest convenience to discuss this appointment further. 

Frequently asked questions about Camelback Subaru

How is Camelback Subaru rated?

Camelback Subaru has a 4.3 star rating with 5,045 reviews. 

When is Camelback Subaru open?

Camelback Subaru is closed now. It will open at 10:00 a.m.