Camelback Toyota

4.5

Car Dealers
Phoenix, AZ

About this business

Automotive Car Dealers

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 9:00 p.m.
Tue	8:00 a.m. to 9:00 p.m.
Wed	8:00 a.m. to 9:00 p.m.
Thu	8:00 a.m. to 9:00 p.m.
Fri	8:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.532,544 reviews

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gstewart24

a year ago

My service writer is the best it wasn’t for him. I don’t know if I’d come to that dealer he’s in tune to my needs. What else can I ask for?

Business response:

Thanks for the fantastic feedback! We’re thrilled to hear that your service writer provided such attentive support. Our team is dedicated to ensuring a great experience, and it’s rewarding to know they made an impact. We appreciate your loyalty and look forward to serving you again!

TAKETWO12

a year ago

Service was attentive, engaged, and the work was completed 1 hour earlier than estimated. Discount coupon was also applied as requested.

Business response:

Thanks! We're thrilled to hear you had such a positive experience with our service. Our team always aims to exceed expectations, and it’s great to know you appreciated the early completion and discount. We look forward to serving you again!

hetwil

a year ago

When I arrived at the dealership for my service I ended up standing around for about 10 minutes. People were walking past me but no one asked to help. The people that are in the service department should understand that they are all customer service people and they should at least greet me and find out what my needs are. Once that was over and I met the service writer that I worked with everything went great

Business response:

It’s concerning to hear that your initial visit left you waiting without acknowledgment. We agree that every member of our team should prioritize making our customers feel welcomed and valued. However, we're pleased to hear that once you connected with your service writer, your experience improved. We’d like to ensure that future visits start on a more positive note. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com to share any further details or suggestions.

evelynperkins12

a year ago

My oil change went smoothly and the technician was very helpful and friendly and done in good time!

Business response:

Thanks for the great review, Evelyn! We're thrilled to hear that your oil change went smoothly and our technician made a positive impact. Your satisfaction is our priority, and we look forward to serving you again soon!

AMANDA.MANOR

a year ago

My second time working with Michelle. She is awesome and so helpful and patient. She really did her best for me.

Business response:

Thank you, Amanda! We're thrilled to hear about your positive experience with Michelle. Our team is dedicated to providing exceptional service, and it’s great to know you felt supported throughout your journey. We look forward to working with you again!

CSL720

a year ago

Fast response to my online question, they called me within minutes. No nonsense sales approach once I was at the dealer. Painless process. I had just come from another dealership in the Valley that wasn’t as easy to work with, so I left and came to Camelback.

Business response:

Thanks for sharing your experience! We’re thrilled to hear you found our team responsive and the process seamless. We strive to make every interaction as straightforward as possible. Your feedback motivates us to keep up the great work!

OLSENBG

a year ago

Joey did a great job taking care of me and my car in a few hrs

Business response:

Thanks, Olsen! We're thrilled to hear that Joey provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to seeing you again!

AnthonyPB

a year ago

I will always go to Camelback Toyota first for all of my vehicle needs. I have now bought 2 vehicles from Camelback Toyota, one of which is a Chevy Silverado. I chose to look at CT before going to a Chevy dealer because the staff in sales, parts and service are simply the best.

Business response:

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your loyalty means everything to us, and we look forward to helping you with all your future vehicle needs. Enjoy your new rides!

jsuerojr

a year ago

Timeliness was on point. Service advisor was friendly and professional. Very knowledgeable and answered all questions and concerns. All that I asked to be done was done very well. Thank you. Give Ms. Lane a raise. Thank you.

Business response:

Thank you! We’re thrilled to hear about your positive experience. Our team, especially Ms. Lane, works hard to provide great service, and your feedback means a lot. We appreciate your support and look forward to serving you again!