Camelback Volkswagen Parts

Michael G. 

on Yelp

10 years ago

Nygil goes above and beyond to make sure his new and old VW owners feel welcome and leave in better shape than when they showed up. Always has a smile on his face and is not your typical nagging car salesperson. 

Logen V. 

on Yelp

10 years ago

Nygil was a blast to work with. Awesome service with out all the hassle. If your looking to buy a VW, definitely go see Nygil at Camelback VW. 

Paul W. 

on Yelp

a month ago

You have systemic issues with both sales and service. My sales experience was the worst I've ever had; not because of my salesman, but because of the people behind him. What could you do to improve, there's a lot to unpack. For starters, I'd put an end to the apologies and focus on diligence; nip those problems before your clients experience them. I'm very angry at myself for allowing myself to be in that situation. My test drive was limited to going around the auto park circle which had speed bumps throughout, mea... read more

Rosa C. 

on Yelp

5 months ago

Bought a car here, apparently as expensive as their cars are they have a ton of recalls and the service team can care less about any of them. My new atlas makes major noise when breaking was told this is just a known Issue with this car. When I asked for a manager never got to speak to one. Too busy. Called back left messages for a week straight...and no still not heard from a manager. After this I returned for a recall and was told only take until noon, 3pm I had still received no update. When I finally got my okay... read more

Lex Z. 

on Yelp

8 months ago

First of all, I would suggest if you go here, do not see Allan. he's a very friendly young man, but he's not direct and be around the bush and he doesn't get back to you. I have purchased two vehicles from this dealership. I was taking my wife there to purchase a third. The credit was rough, and it took him 24 hours to come back and finally tell me that she did not get approved. He didn't even reach out to her.when I asked some questions, he didn't even respond back to me and this was two days ago at the time of writing thi... read more

Tory K. 

on Yelp

9 months ago

In July I worked closely with Tyler and Jordan when looking to purchase a new car. I met with them for test drives of the vehicle, stayed in contact for 2 days until I returned to purchase the car. Prior to showing up had been texting with Tyler who stated the car was there, cleaned and ready for purchase with the car able to drive off the lot. I showed up ready to commit, make the purchase, and leave with a new car. When I got there, I was told sorry we've just sold the car you were going to buy. When I asked why he couldn'... read more

Jasmine L. 

on Yelp

10 months ago

If I could give 0 stars I would. The staff is not friendly whatsoever and do not give the impression that they are there to help you. The gentleman assisting me was playing a game on his phone as he was talking to me. They don't do loaner cars anymore and only give you a $10 Lyft credit round trip. Where am I supposed to go with $5? They quoted me $1,300 for a repair that ended up costing me $887 somewhere else. I'm so glad I didn't give them my money 

Tama O. 

on Yelp

11 months ago

the worst customer service ever! the repair department damaged my seats. blamed it on me, said I was lying. never going back there again. service advisor and manager are snarky and unprofessional . you've been warned. 

Charles M. 

on Yelp

a year ago

This service department embodies every stereotype of a sleazy auto mechanic. I have a new 2024 Taos that I've had nothing but problems with, and the service department finds anyway possible to make sure issues aren't covered under warranty. Their service manager is impossible to reach, so I hope you have better luck with the children behind their desk than I did. I'd rather trade my car in and take the loss than to give my money to these snakes