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Camelback Volkswagen Parts

2.9

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Location details

1499 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.956 reviews
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Jennifer R.'s profile image
Jennifer R. 
rating
3 years ago

I am shocked and disgusted by the experience my daughter had at this dealership. She is a 19 year old college student who brought her 2017 Jetta in for a simple oil change ($115). She made an appointment for 7:30am and her car wasn't ready until after 12pm. Wow! Robbie had her sign a blue form showing the services they would be doing. Robbie did not go over the services or the costs and didn't give a copy of it. When she arrived later to pick up her car, her bill was $400!!! Not only did they do her oil change but they cl... read more

Darren G.'s profile image
Darren G. 
rating
3 years ago

Piss poor service all around. will never return to this location, I wouldn't even trust them to check my tire pressures now!! after holding the car for over a weeks time, I have to call them for status check and clerk has gall to tell me my car has ALREADY BEEN PICKED UP?!?! wth would I be calling you morons then??? save yourself - avoid camelback vw 

Juan R.'s profile image
Juan R. 
rating
3 years ago

Hi my name is Juan Ramirez I purchased a 2017 Volkswagen Passat with a very bad gas leak it's pretty bad the smell comes inside of the cabin When I am driving. The smell makes me a little dizzy. 

Casey M.'s profile image
Casey M. 
rating
3 years ago

Very frustrated with this location. All of my service appointments are scheduled directly through the Volkswagen portal. I scheduled an oil change on my Tiguan twice. Both times I was denied service by Randy Ott. His words " You don't need an oil change until you reach 40k miles, do you want me to show you the sign? ". I thought this was odd because I had just drove back from California and just wanted to keep up the maintenance. My oil light shortly cut on so I went to Big O Tires. They didn't turn me away. I get a call fr... read more

Gregory H.'s profile image
Gregory H. 
rating
3 years ago

If you are a woman, and worse yet, from another country, please avoid these swindling crooks... my wife, from another country, went in to have "only" her oil changed... she then got a text message that stated after their inspection , there were many more issues... I bought the car form my very close friends at courtesy Volvo and knew that all was well except the oil needing to be changed... FRANK... the service manager said that the brake fluid needed to be changed and the in cabin pollen filter needed to be replaced.. all ... read more

John M.'s profile image
John M. 
rating
6 years ago

CAN YOU SAY CROOKS THEY tried to charge us for items not on the car and when we confronted them they refused to talk about it. See add on sheet and picture of the rudest sale dealer. This dealership give all dealerships the crappy rep that dealerships have. AVOID THIS PLACE They have so much business they told me they didn't need mine and told me to leave and not come back, but then hounded me for 2 weeks via phone and email to buy a vehicle. You have been warned they use the bait and switch and waste you ti... read more

Frequently asked questions about Camelback Volkswagen Parts

How is Camelback Volkswagen Parts rated?

Camelback Volkswagen Parts has a 2.9 star rating with 56 reviews. 

When is Camelback Volkswagen Parts open?

Camelback Volkswagen Parts is closed now. It will open at 7:00 a.m.