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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Fantastic Santos was very helpful, professional, patient, friendly, and knew his product! I had a fantastic and fun experience thanks to him. He worked very hard for me and got me one of the best deals ever!!! He is the reason I will be a loyal customer!
GREAT CUSTOMER SERVICE WENT IN COMPLETELY UPSIDE DOWN ON CURRENT VEHICLE. ANGELA ND FRANK AND A GREAT JOB EXPLAINING ALL OPTIONS AND GETTING US INTO A NEW SUV.
Business response:
Congratulations mattjenna - I am glad we were able to get into something new and get you into a better situation. I hope you are enjoying your new SUV. We hope to see you in the near future. Gema Perry, Customer Relations Manager
Top notch customer service Nygil is incredibly friendly which makes him very easy to deal with but his greatest strength as a salesperson is his passion for his work. He isn't just selling a car, he's selling Volkswagens as a lifestyle. I've purchased two vehicles from this dealership and would recommend him specifically to any of my friends/colleagues - especially those that are new to the VW brand because he is so knowledgable. He is always willing to take the extra time to make sure that the customer is educated about the... read more
Business response:
Dear demanda_az - Thank you for such an incredible review! Nygil as well as the team certainly appreciate your feedback. It is important that our customers walk away with an experience as wonderful as yours. I am glad that you are 110% comfortable with your purchase and that Nygil was able to help facilitate that. We look forward to seeing you in our service drive. - Gema Perry, Customer Relations Manager
Excellent service have been coming there for years. Our service has always been first class, our service rep. is excellent. He always keeps us informed about the service, if anything extra is needed explains well and always has an estimate of cost of repairs, which we appreciate very much.
Business response:
Dear kindermk - I am glad to see your feedback. This is exactly the kind of service we strive to provide to all of our customers. Thank you for sharing this with us. We appreciate you as well. We look forward to seeing you soon. Drive safe and stay cool. - Gema Perry, Customer Relations Manager
Happy New VW Owner We were looking for a new car. We shopped both the Subaru and VW locations and ended up buying a 2016 VW Tiguan. We never felt any pressure. Our representative was Nygil Newborn and he is awesome. He told us so much about the car and the engine and how it handles. We are very happy with our purchase and would recommend Nygil to any of our friends. Give him a call!
Business response:
Dear Happy Tiguan Owner - We are glad to hear you are so thrilled with your purchase. The Tiguan is a great model. We are glad Nygil was able to provide to much information for the Tiguan as that is extremely important. Thank you for your recommendation. We certainly hope to see you again in the future! - Gema Perry, Customer Relations Manager
Happy VW Smiles plus giggles equals brand new car I was recently in camelback VW to pick out my new car. Ordinary enough. But, what followed was nothing but extraordinary! Lisa has this personality that lights up a room! I can't even describe how friendly & sweet she is. I had such a fun time with her! Lisa was extremely knowable. She was able to get me the exact car I wanted and at a great price! I'm super excited about my new car & I can't recommend Lisa enough. She made my entire car buying quick and easy. The best car bu... read more
Business response:
Dear HappyVW - We are glad to hear you had your best car buying experience here with Lisa. She is certainly on asset to our team. Your experience is one we hope all our customer walk away talking about. We hope you are enjoying your new VW. We hope to make your Service visits just as memorable!! We will see you soon! - Gema Perry, Customer Relations Manager
Dealership Review - GLI Lease Recently leased a GLI from Camelback VW dealership and I'm impressed with the Sales Manager and sales person Nygil. The staff is very knowledgeable about their product and are very eager to help even after the deal is completed. Over the last several weeks, Nygil and I have been in communication via text message and has even answered some questions about the car while he was on vacation via text message. I've purchased many of cars over the years and my experience with this dealerships is at the... read more
Business response:
Dear laser3323 - We are glad to hear your experience with us and with Nygil is at the top of your list. We certainly strive to go above and beyond for our customer because this is an extremely important purchase and for most, does not happen often. Thank you for sharing this with us. We look forward to seeing you in the future. Gema Perry, Customer Relations Manager
2016 Mazda MX5 Limited Launch Edition The staff is super friendly, and fast. My salesman, Tom, really took the time to go over all the new electronic bells and whistles. Greatly appreciated. It was a painless experience and I drove away doing the "Happy Dance".
Business response:
Dear Michelle - We are glad that the "Happy Dance" was in order after your purchase experience. The MX5 is such a great model and yes, comes with a lot of bells and whistles. I hope you have become familiar with them all!! We look forward to seeing you in the near future. - Gema Perry, Customer Relation Manager
Very positive, excelent I bought the car because of Lisa. She helped to make a decisition and always she was trying to make feel confortable with the deal
Business response:
Dear Gus - We are glad Lisa was able to make you feel so comfortable. Choosing a vehicle that is right for you is what look to achieve. I hope you are enjoying your new car. We hope to see you in the neat future. - Gema Perry, Customer Relations Manager
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.2 star rating with 3,226 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 7:00 a.m.