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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
No Nonsense The salesperson (George Henderson) and the Finance Manager (Alex Aaslid ) were both a pleasure to work with. We had straightforward discussions and they were able to hear the word "no". Probably the least painful car buying experience I've had! And I love my Mazda 3 Grand Touring. Good job.
Business response:
Dear GrannyG - Thank you for sharing your experience. It is important to us that our customers have such a pleasurable experience. We are glad that you love your new Mazda 3! We hope to see you in our service drive in the near future. - Gema Perry, Customer Relation Manager
Excellent & Honest Experience Camelback VW was excellent at providing outstanding costumer service, gave me the EXACT car I was looking for, were speedy on the process of paperwork and negotiation, and provided a hospitality and honesty not known by dealerships. Lisa was an incredible sales consultant, the test drive was fun, she was thoroughly knowledgable on the specs of the car, and the dealership even offered to deliver the car to my place since I was driving another car and was all by myself. I have nothing bad to say a... read more
Business response:
Dear Mario0323 - We hope you are enjoying you new VW. Thank you for taking the time to share your experience with us. We are glad you were able to drive away in the exact car you were looking for. Your recommendation is certainly important to us. We look forward to seeing you again in the future. - Gema Perry, Customer Relations Manager
Great Customer Service Camelback VW took outstanding care of me. The sales process at this dealership was like buying a car from a good friend, the staff at this dealership was exceptional. Camelback VW made my car buying experience seamless and they exceeded all my expectations. I was overly impressed with my sales manger Nygil Newborn, this guy was unbelievable to work with because he got me into my dream car at a price I could afford...Thank you Nygil! If I could do it all over again I would.
Business response:
Dear Lvgamble1 - We are glad to hear the staff was so exceptional and that they took care of you so well. We are more ecstatic that you drove away in your dream car. We hope we can repeat the experience with your next Volkswagen!! We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager
Above and Beyond These folks went out of their way to find us exactly what we wanted, got us the vehicle as quickly as possible, and rearranged their schedules to meet our somewhat rigid timeline. Our sales associate,Tom Darby, was personable, unfailingly polite, never pressuring, and was willing to work with us extensively to get the best deal on price and features. It was easily the most pain-free, pleasant car-buying process we've ever been through, and we got exactly what we wanted. I highly recommend going to this deale... read more
Business response:
Dear Dave & Dara - Thank you so much for your recommendation and your feedback. It means a lot to us and to your Sales Associate. We strive to make the process a pain-free experience, never pressuring and get the the customer exactly what they are looking for. We are glad this was your experience. We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager
Most amazing car-buying experience I've ever had! This dealership was extremely attentive to all of our needs. We were never pressured into making a decision, and our salesperson, Nigel Newborn, was awesome. He listened patiently to our questions, concerns, and interests, and recommended several options that would work for our budget. At the first hint of displeasure from us, he immediately sought to find a solution, and the right car for us. In the end, I was able to drive the car, (I WANTED), home the same day. Overall, th... read more
Business response:
Dear Audra & TJ - Thank you for your feedback. The team is quite appreciate of your review. We are glad everything went so well and that Nygil was attentive throughout the process. We are glad everyone was satisfied. We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager
Easy no pressure process Tom was very knowledgeable, easy to work with ,personable. I would recommend working with him if you are looking to buy a Subaru. He made it an easy and comfortable experience. Thank you Tom
Business response:
Dear sparky069 - Thank you for your feedback and your recommendation. We hope you are enjoying your new Subaru and have begun to make memories!! We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager
Non-slimy experience at a Camelback Subaru !! You know how dealerships won't let you LEAVE if you want to shop around?? Well, a month ago, we tried to buy a Subaru but at that time, our trade-in just wasn't going to work out. We went to 2 Subaru dealers. We still wanted that Subaru, so we went home that day and decided to try and sell our other car instead of trade-in. One dealership never contacted us again to "follow up" - but Lenny at Camelback called us from time to time to "keep in touch". He was NEVER pushy; NEVER slim... read more
Business response:
Dear Jacquie and Matt - Wow, what amazing feedback. Thank you for allowing us to earn your business. We certainly understand that some customers aren't always ready to purchase when they first make contact with us. We are glad that we were able to make this your decision and that you love your new Subaru. Thank you for your recommendation, that is all we hope for in return. We look forward to seeing you in the future. - Gema Perry, Customer Relations manager
Shelby makes it happen! Camelback Subaru is it! I spent days dealing with other dealers and then I did an Edmunds price request. Shelby from Camelback texted me and we figured out some solutions even before I came to the dealership. Then she was super helpful in finding the right vehicles at the right price to fit our needs and budget. No pressure, very well informed, and focused on finding solutions for us made this a very stress free and enjoyable experience. I really don't understand what the other dealers were talking ab... read more
Business response:
Dear Mur Subaru - We are glad to hear your experience was quick, stress free and enjoyable. Out team was glad to see your feedback. We will certainly be just as helpful when it comes time to service your vehicle. Thank you for your recommendation. We look forward to seeing you in the near future. - Gema Perry, Customer Relations Manager
Fantastic car buying experience Originally thought I was going in just to test drive a car and was going to order the one I wanted online. I started working with Tom Darby at the dealership and he helped me to negotiate a price on a car that was even nicer than the one I was hoping to order online and I appreciate all his help. This car buying experience was fantastic and the car has been fun to drive.
Business response:
Dear Scuba Steve - Hearing that you had a “Fantastic Car Buying Experience” is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Camelback Subaru, we wish you many happy miles in your new Subaru. We look forward to serving you for many years to come! - Gema Perry, Customer Relations Manager
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.2 star rating with 3,226 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 7:00 a.m.