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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Mazda CX5 Thomas Darby was awesome! Love my CX5. Did most of the negotiating through email which I highly recommend so youre not spending hours at the dealership.
Business response:
Dear Carrie - We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new Mazda CX-5 and look forward to seeing you again soon! - Gema Perry, Customer Relations Manager
Stress-free, friendly, helpful My experience at Camelback Subaru was better than I could have hoped for. My sales associate Thomas Darby, helped to make my time at the dealership stress-free. He was knowledgable, helpful to answer any questions I had, and got me a really great deal on an amazing vehicle. I moved to Arizona from Washington and needed to find a car the day I drove into town because I had sold my previous vehicle and only had a moving truck to drive. With the added stress of moving I wasn't looking forward to b... read more
Business response:
Dear Sarah1234 - Congratulations on your new Subaru! Thank you for taking the time to write about your experience. It is wonderful to hear that Thomas was able to provide you with the excellent experience we strive to provide all our customers. I hope you have managed to get settled in. Welcome to the family and we look forward to working with you again in the future. - Gema Perry, Customer Relations Manager
Very Impressed I must say that Camelback VW gave me an outstanding experience in every aspect. My salesperson Lisa was warm and knowledgeable and went way out her way to make the process easy and fun. I made up my mind that I was going to shop around before I had come in and only made Camelback the first stop, yet after meeting Lisa, I decided it was the last stop. There are plenty of car dealerships to choose from, but it's rare to find a salesperson who genuinely cares about her client and not just making a buck. Everyone ... read more
Business response:
Dear turnkey62 - I am glad Lisa and the team were able to leave you "Very impressed". Lisa is new to the team and was thrilled to see such a great review from you. Customer service is certainly high priority for us and being quick and efficient is second to that. I am glad we were able to provide both. Welcome to the Camelback Volkswagen family! We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager
Excellent Customer Serive To be honest: in the past, servicing my vehicle at a local dealership would never been one of my options. But I remember the very first time when I decided to bring in my vehicle to troubleshoot a transmission issue. This was after being pushed back and forth from other locations, being misinformed about the actual issue at hand. But not to bore you with words, I brought my vehicle at Camelback Subaru to have it inspected for the issue mentioned above and I was very satisfied with the results. I cou... read more
Business response:
Dear Denis - I am glad to hear Kyle has been able to provide you with an experience that is deserved by all customer as we agree that safety is #1. You are in good hands with Kyle. We hope to continue to take of you and your vehicle in the future. Drive safe! - Gema Perry, Customer Relations Manager
Excellent sales experience and relaxing atmosphere for a car buying experience. Sales associate Thomas Darby went over and beyond what would be the norm for a sales person to satisfy this customer. He truly deserves a 5 STAR rating for his professionalism and courteous attitude in doing the job and sets an example of how the car buying experience should be for a customer....thank you. Sincerely, Jeff M. Brooks
Business response:
Dear Jeff Brooks - I know we spoke in length about your experience and I am thrilled that you took the time to write a review for us. We know you came a long way to work with us. We hope to continue to see you in the future and continue to provide exceptional customer service within our service department as well. Thank you Mr. Brooks and drive safe! - Gema Perry, Customer Relations Manager
Wonderful Buying Experience - Outstanding Customer Service! I have been to many local dealerships in the past couple of weeks, including 2 other Mazda dealerships in the valley and I was very absolutely blown away by my salesperson - Tom Darby and the rest of the Camelback team. Tom provided friendly, courteous & knowledgeable information - in helping to assist in our Mazda 3 purchase. From the beginning greeting to the final delivery(he provided the most awesome teaching experience of all of the cars features, including the... read more
Business response:
Dear Mazda3driver - We hope you are enjoying your new Mazda. The new car smell tends to last a bit longer when you have such a wonderful buying experience like Tom was able to provide you. Thank you for such a positive review of your experience with Tom and the Mazda team. We hope to see you again soon! Drive safe. - Gema Perry, Customer Relations Manager
The Best Car Buying Experience! I had the absolute best car buying experience. The employees are knowledgeable and friendly and know how to make the car buying experience stress free and enjoyable. My auto consultant Nygil Newborn was great. He showed me how to use all the features in my new car and really took care of me. The business manager Joseph Nieves was also friendly and explained my terms and warranty in a way that is easy to understand. I would highly recommend buying your next vehicle here.
Business response:
Dear ttru1976 - Thank you for your recommendation and such a wonderful review. This is exactly what we hope to achieve with all of our customer. We are glad to hear Nygil and Joe were able to take care of you and provide yo your best car buying experience. We look forward to seeing you again! - Gema Perry, Customer Relations Manager
Best used car buying experience ever Lisa and Chris were laid back, friendly and very knowledgeable. We ended up purchasing 2 vehicles. Great experience!
Business response:
Dear PaulinAz - TWO vehicles! What a testament. The team is excited to hear Lisa and Chris provide a wonderful experience and we so friendly. We look forward to seeing you in the near future! - Gema Perry, Customer Relations Manager
Abolutely Best Car Buying Experience It is amazing to me that there really is an organization where the owners, managers, business managers and salesmen really listen to what you say, really get you exactly what you want, really go the extra mile to be sure you, the customer, do not have to worry about or do anything at all (including filling your new car with a full tank of gas) other than write the check to pay for your car. These are the only folks I have dealt with as a customer, in any industry, in the last 10 years who... read more
Business response:
Dear tjk14 - Thank you for such a great review of your experience. I am glad to hear that you love your new car. Being out of state should not impede on providing a stellar experience start to finish. I am glad we were able to do just that. Our family extends further than just the valley of the sun and we are glad to have you as part of the Camelback Volkswagen / Subaru / Mazda family. If there is anything more we can do, please feel free to reach out to us. - Gema Perry, Customer Relations Manager
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.2 star rating with 3,226 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 7:00 a.m.