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CampMart RV | Windsor
- RV Dealers
- Tecumseh, ON
About this business
Location details
13300 Desro Dr, Tecumseh, ON, N8N 2L9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service or Repair Issues August 5th 2025 latest drop off to the dealer for repair. since i bought my 19 foot rv trailer it has been a problem. i have taken the trailer to Camp mart in kitchener two times to fix the air conditioning. they have kept the trailer both times for approximately one week, both times without fixing the Air conditioning. i have sent a video to the production manger(on his request) to show the fault with the Ac. known issues camp mart hasn't fixed : Ac, 2 mushroom lights, trim under doors above table.... read more
Business response:
Thank you BBB for bringing this matter to our attention.***** picked up his trailer after hours last night. We completed a full diagnostic test on the A/C system and found no issues. It was running all day yesterday without any problems.We explained that, under warranty, a replacement A/C can only be approved if we can confirm a defect. Since the unit passed all diagnostic tests, it does not currently qualify for replacement.We have emailed ***** a copy of the work order this morning, which outlines all the testing performed... read more
Delivery Issues We purchased a trailer June 9 2025 . As of today, July 22 2026 we still have not received the unit. The dealership has committed multiple times to delivery dates but they have all passed. We have made 3 payments, had to cancel our vacation and now they don’t answer our calls. We have been overly patient and understanding up to this point. We just want what we purchased. During this delay, Campmart has put an ad on n their ********account advertising the unit we bought. We have asked them to take the ad down b... read more
Business response:
I am requesting to change my resolution request from receiving my unit to a full withdraw from the contract. I no longer want to do any type of business with CampMart for any reason.After speaking with CampMart this morning, I can see that there is no resolution available that could be mutually beneficial. I no longer want anything to do with this company.Thank you**** * ******* ****** *** *** **** ********************
Sales and Advertising Issues On June 14th, we visited CampMart RV after seeing their advertisement at ********** in Tillsonburg. The flyer prominently displayed trailers for under $18,000. Upon arrival, we were immediately attended to by ******, who openly admitted he wasn't a trailer salesman. He was soon joined by *****, who also confessed to lacking expertise in trailers. They repeatedly consulted an unseen third party for answers to our questions. Throughout our interactions, we clearly and repeatedly stated our $20,00... read more
Business response:
Thank you, BBB.We appreciate the opportunity to clarify this matter. As outlined in the bill of sale provided by the customer, all charges—including the net amount of $33,925.09, the 7.49% cost of borrowing, and applicable fees for Freight, PDI, and the extended service contract—are clearly itemized. The bill of sale also notes that all sales are final.The unit has been delivered and is currently in the customer’s possession. As such, the terms of the agreement will remain in place.
Service or Repair Issues I purchased a brand new 2024 ***** ***** ****from CampMart Kitchener 401 AutoGroup on *** ******* *** ********** ** *** ***in February 2025. In April 2025, the trailer was moved into storage until I picked it up at the beginning of May. I was able to officially "move in" to my trailer on May 15th when my trailer park opened for the season. Upon moving in, we noticed a few issues but nothing major. Two weeks later, at the beginning of June, I contacted CampMart to alert them of a leak in the shower. ... read more
Business response:
Thank you, BBB,We have been in touch with the customer, and the necessary repairs have been completed. For any additional support, please feel free to contact us at 1-************.
Order Issues I have a structural issues which is causing my floor to consistently shift any time it's moved. They have had 2 attempts at fixing this issue so far to date. I now have a new floor issue which was the same as what it went in for. They peeled my floor and I stalled a new one and installed this new one in worse condition then the previous. The manager matt has told me they can't fix it any better then it is now. They damaged tremendous pieces in my trailer during the repair. They tell me they can't fix it and then... read more
Business response:
Thank you, BBB.This matter has been referred to our Legal Department. Moving forward, all communication will be handled through them, and we will no longer correspond with the customer directly.
Sales and Advertising Issues RV Purchase. I just wanted pricing, just starting to look. CampMart immediately treats you as a confirmed buyer. They said we got you down to “$143.63 Bi-Weekly All-In !!” They print av1/4 inch pile of papers and just quickly say what each is and get signatures and initials. I am too trusting and naive, but when someone says that price only for 5 years, but do not point out specifically the little blurb that says that after 60 months, you have to re-negotiate 5he loan with another 180 months l... read more
Business response:
Thank you for bringing this matter to our attention.We are aware of the customer's concerns and have been in ongoing communication with them. The customer is currently in direct contact with the General Manager to address and resolve the issue.Should the customer require any further assistance or have additional inquiries, we encourage them to reach out to our Customer Care Department at 1-************ or via email at ************@********.ca. Our team is committed to providing the necessary support to ensure a satisfactory ... read more
Service or Repair Issues I purchased a travel trailer for parking year round at seasonal campground located less than 30 minutes from the store where I purchased the trailer brand new in December 2023. I've called numerous times since April 2024 until the end of my first season with it about warranty issues, primarily the fridge. I was advised by their service manager that the only way they service their trailers is if you bring it in. They did not explain that during the purchase portion. I let them know I don't have a veh... read more
Business response:
Thank you, BBB, for bringing this matter to our attention.Our Customer Care team is actively reviewing the situation, and we will be reaching out to the customer once we have an update.******, if you have any questions in the meantime, please feel free to contact us directly at 1-************ or via email at ************@********.ca.Thank you.
Sales and Advertising Issues i was looking for solution for living in Brampton and i found this company on ******** for selling camping trailers with good payments system i start collecting information and i called them and spoke with one person and we set an appointment to review the trailer and he told me he need my signture to obtain a permission for credit check so he can tell me exactly how much the payments i went there on 18/3/2025 and one person show me the trailer and i asked him how much the monthly payments will b... read more
Business response:
Thank you, BBB, for notifying us about this issue.Our legal team will reach out to the client to resolve the matter. We appreciate your assistance.
Delivery Issues We purchased a camper on April 29 2024 we were told camper would be ready in a week to week and a half. Now we are being told we will maybe get it May 22 2024. When I called them and told them to either make deliver at the promised time or I didn’t want it I was told that was not an option. Now I will be paying payments on something I don’t have they also messed up our application and put my wife as applicant and me as co-applicant even tho on the paperwork they gave us to fill we put me as applicant and my w... read more
Business response:
Thank you BBB for bringing this matter to our attention.To better assist this client, we kindly request that they reach out to us via email at ************@********.ca or give us a call at 1-888-867-2043.We anticipate the customer's communication and are committed to addressing and resolving their concerns.
Frequently asked questions about CampMart RV | Windsor
How is CampMart RV | Windsor rated?
CampMart RV | Windsor has a 4.4 star rating with 217 reviews.
When is CampMart RV | Windsor open?
CampMart RV | Windsor is closed now. It will open at 9:00 a.m.