Capitol Chevrolet

Business response:

Thank you for your review of Capitol Chevrolet! We're happy to hear you had a positive experience and that Karen was very nice. We appreciate you recognizing her for her friendly service. 

Business response:

Wow, 7 vehicles from Capitol Chevrolet – that's incredible loyalty! Thank you for sharing your positive experience and recommending Eddie Balderas and Philip Ahearn. It sounds like they consistently treat you right and help you find great deals. At Capitol Chevrolet, we value customer satisfaction throughout the entire car buying journey, and we're thrilled to hear they go the extra mile to ensure you're happy, even after the sale. Comments like yours motivate our entire team to keep exceeding expectations. We appreciate you... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that you received top-notch customer service. Especially exciting to hear that Seneca provided excellent communication and had your vehicle completed right on schedule! We strive to make every service experience positive, and Seneca's dedication to clear communication and timely service is a shining example of that commitment. We'll be sure to pass your kind words on to Seneca – recognition like this is motivating for our team. We appreciate your high recommendation ... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that Casey was able to get your truck serviced in under an hour, even though you were initially told it would take a full day. We understand how inconvenient it can be to leave your vehicle for an extended period, so exceeding expectations like this is something we take pride in. Casey's dedication to efficiency and customer satisfaction is a shining example of our commitment to exceptional service. We'll be sure to pass your kind words on to Casey – recognition like... read more

Business response:

Thank you for the positive review! We're thrilled to hear that you had a great experience at Capitol Chevrolet. It sounds like Lee provided excellent service, and we appreciate you mentioning him. We'll be sure to pass on your kind words! Dealing with car financing can sometimes feel stressful, so we're happy to hear that Laura from finance made the process refreshing. We strive to make every step of the car buying experience smooth and enjoyable. Thanks for choosing Capitol Chevrolet, and please let us know if there's anyth... read more

Business response:

Thank you for the fantastic review! We appreciate you recognizing our friendly staff and their focus on making the car buying process easy and enjoyable. At Capitol Chevrolet, we have a great selection of vehicles to choose from, and we're confident we can find the perfect car for you at a price that fits your budget. We're happy to hear you found a car that offers excellent value! Please don't hesitate to reach out to us if you have any questions or need any assistance in the future. 

Business response:

Wow, thank you for the incredible compliment! Being called the 'best dealer in Austin' by a customer like you means a lot to us at Capitol Chevrolet. We strive to provide a fast, efficient experience, and we're happy to hear our team was helpful in answering all your questions. An informed customer is a happy customer! Please let us know if there's anything else we can do to earn your continued business. 

Business response:

Thank you for the positive review! We're happy to hear that you had a great experience at Capitol Chevrolet. Our parts department strives to make ordering parts easy and convenient, and we appreciate you recognizing their efficiency. We're glad the installation process was quick as well. At Capitol Chevrolet, we understand the importance of having a vehicle, and offering you a loaner car during the parts installation ensured you weren't inconvenienced. Thank you for choosing us for your parts and service needs! Please let us... read more

Business response:

Thank you for the fantastic review! We're thrilled to hear that Anthony and Giovanni in our service department were awesome! Being able to get your track alignment done quickly on short notice demonstrates their commitment to exceeding customer expectations. We appreciate you recognizing their efforts. At Capitol Chevrolet, we value our customers' time and try our best to accommodate requests whenever possible. Please let us know if there's anything else we can do for you in the future!