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Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Giovanni was great. The service department regularly provides excellent service for all my auto needs.
Business response:
Thank you for your kind words about Giovanni and the service department at Capitol Chevrolet! We are thrilled to hear that you consistently experience excellent service for all your auto needs. We'll be sure to pass your praise on to Giovanni - it means a lot to our team to be recognized for their hard work. Don't hesitate to reach out if you have any questions or requests in the future.
Honest, thorough review incoming: After months of research looking across the country, I bought my dream car (used) from Capitol Chevy in March 2023 remotely - sight unseen, all over the phone, FaceTime, WhatsApp, and email, as well as e-signatures for certain documents. FWIW, my car's great and I'm happy with it (so far), but I'll also talk about the sales and finance people I worked with, and why my experience merits three stars. Sales: TLDR - work with Danny, and don't get upsold. Overall, 4 stars. I worked with Danny Jai... read more
Business response:
Thank you for your detailed and honest review of your recent experience purchasing a vehicle in March 2023. We appreciate your feedback, both positive and negative, as it allows us to identify areas where we can improve. We are thrilled that you found your dream car and that you are happy with it overall. We are happy to hear that you had a positive experience working with Danny Jaimes. His commitment to honesty, communication, and customer service is a valuable asset to our team. We will be sure to recognize him for his exc... read more
Professional staff I was updated on my car repair and the repair was completed timely
Business response:
Thank you for taking the time to leave a review about your recent service experience at Capitol Chevrolet. We appreciate your kind words about our professional staff. We take pride in keeping our customers informed throughout the repair process, so we're glad you were happy with the updates you received. It's also great to hear that the repairs were completed on time! We look forward to servicing your vehicle again in the future.
This was a great experience. My care rep Jennifer Cooper did a wonderful job getting my vehicle back to me
Business response:
Thank you so much for taking the time to leave this positive review! We're delighted to hear that you had a great experience at Capitol Chevrolet, and especially appreciate you mentioning Jennifer Cooper. We'll be sure to pass your kind words on to her – it's fantastic to know she did a wonderful job getting your vehicle back to you. At Capitol Chevrolet, we strive to provide exceptional customer service, so your feedback truly means a lot. Thank you again for choosing Capitol Chevrolet!
Marco is outstanding. He was very considerate and helpful, made the experience outstanding. Moe in Finance was also excellent.
Business response:
That's fantastic! We appreciate you recognizing both Marco and Moe for their exceptional service. It sounds like Marco truly went the extra mile to make your car-buying experience outstanding. His consideration and helpfulness are valuable qualities we appreciate in our salespeople. We'll be sure to pass your kind words on to Marco - he'll be thrilled to know his efforts made such a positive impact! We're happy to hear that Moe in finance also provided excellent service. The financing process can sometimes feel complex, so i... read more
Leanna was great to deal with. Provided me transportation for a warranty issue that happened way too soon.
Business response:
We're so sorry to hear about the warranty issue, but we're glad Leanna was there to help! Providing transportation during an unexpected service need is what we strive for, and we're happy she made the process smoother. Thank you for mentioning Leanna's great service – we'll be sure to recognize her for going the extra mile. We hope you're enjoying your car again soon!
Salesman eddie and managemgot me a good deal on a New twenty twenty four chevy silverado. I have bought seven vehicles from them Over the years. 7. Trucks one car
Business response:
This is fantastic news! We at Capitol Chevrolet are so happy to hear that Eddie and the management team were able to get you a great deal on your brand new 2024 Chevy Silverado. We truly appreciate your continued loyalty - seven vehicles is incredible! It sounds like Eddie has become your go-to salesman. We'll be sure to pass your kind words on to him and the entire team. Congratulations on your new truck, and thanks for choosing Capitol Chevrolet!
Extremely great car buying experience! Sales person bent over backwards to help me with every aspect of the purchase
Business response:
We're thrilled to hear you had an extremely positive car buying experience! Our salespeople are dedicated to making the process as smooth and helpful as possible. We'll be sure to recognize the salesperson who went the extra mile for you. Thank you for choosing us, and welcome to the family!
Their service manager make a great difference as to where I want to have my cars serviced.
Business response:
That's fantastic feedback! We appreciate you recognizing the impact our service manager has on your decision to bring your car to us. We'll be sure to pass your kind words on to them – it will definitely make their day!
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.4 star rating with 12,842 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is open now. It will close at 9:00 p.m.